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Office Insights

Workplace Safety in the Office: Legal Obligations, Ergonomics and Prevention

Workplace safety in the office serves to maintain employee health and provide legal protection for employers. In modern hybrid offices, safety places new demands on the organization of desk sharing and mobile work.

Workplace Safety in the Office: Key Takeaways

  • Legal framework for workplace safety in the office: The foundation consists of the Occupational Safety Act (ArbSchG), the Workplace Ordinance (ArbStättV) and DGUV Information 215-410.
  • Risk assessment in the office: The employer must identify and document the risks (physical and psychological) for each workplace.
  • Ergonomics: Desks, chairs and monitors must be adjustable to prevent musculoskeletal disorders.
  • Personnel: Depending on company size, safety officers, first aiders and fire safety assistants must be appointed in the required numbers.
  • Safety briefings: At least once a year, all employees must be instructed on the hazards and protective measures in the workplace.

What legal regulations apply to workplace safety in the office?

Workplace safety in the office is primarily governed by the Occupational Safety Act (ArbSchG) and the Workplace Ordinance (ArbStättV), which are further specified by DGUV Information 215-410.

These regulations require employers to systematically assess hazards, comply with technical standards for computer workstations and ensure employee safety through regular briefings and the provision of first aiders.

  • Occupational Safety Act (ArbSchG): It forms the foundation and obliges the employer under § 5 to conduct a risk assessment. The goal is to design work in such a way that hazards to life and physical and mental health are avoided.
  • Workplace Ordinance (ArbStättV): It defines minimum requirements for the operation of workplaces. This includes aspects such as room temperature, ventilation, lighting and the design of computer workstations.
  • DGUV Information 215-410 (formerly BGI 650): This guideline from the German Social Accident Insurance is the most important practical standard for offices. It contains detailed requirements for ergonomics, floor space and the safety-related design of work equipment.
  • Display Screen Equipment Regulation (now part of ArbStättV): It sets specific requirements for the quality of monitors, keyboards and software ergonomics to prevent strain on the eyes and musculoskeletal system.

Responsibility and Implementation of Workplace Safety in the Office

The employer is solely responsible for compliance with and implementation of all measures. For support, from the very first employee, the employer is required to provide proof of safety engineering and occupational health care (according to ASIG and DGUV Regulation 2).

Occupational safety specialists (Sifa) and company physicians provide advisory services, but keeping escape routes clear or correctly adjusting office furniture falls under the responsibility of the respective managers or office management.

How is a risk assessment created for office workplaces?

The risk assessment is the required tool for identifying risks to employee health and initiating countermeasures. According to § 5 of the Occupational Safety Act, every employer is obliged to conduct this assessment for all workplaces, document it and update it regularly.

  1. Define work areas: Divide the office into meaningful units, for example individual offices, open spaces, meeting rooms.
  2. Identify hazards: Record all physical and psychological stresses.
  3. Assess hazards: Evaluate the risk (probability of occurrence and severity of potential damage).
  4. Define protective measures: Select appropriate measures according to the TOP principle (Technical before Organizational before Personal).
  5. Implement measures: Carry out the planned improvements.
  6. Check effectiveness: Verify whether the measures have actually reduced the risk.
  7. Document and update: Legally compliant documentation of results and adaptation when changes occur (e.g. new office furniture or software).

Consideration of Psychological Stress in the Office

Since 2013, the Occupational Safety Act has explicitly required that the psychological risk assessment must also be part of the process. In the office, the focus is on factors such as work intensification, constant availability, lack of recovery periods or inadequate work organization. The goal is the prevention of stress-related illnesses and burnout.

Special Case: Risk Assessment for Hybrid Work (Office/Home Office)

Due to the alternation between office and home office, the assessment must extend beyond time spent in the office. The employer must also consider hazards for working from home and on the go. Since the employer has no direct right of inspection in the private space of employees, this is done through self-assessment questionnaires and instructions for the ergonomic design of the home workplace.

What ergonomic requirements must office workplaces meet?

Workplace ergonomics aims to adapt working conditions to the physical characteristics of people. The overarching goal is to prevent improper strain and chronic musculoskeletal disorders .

DGUV Information 215-410 and the standards DIN EN 527-1 (desks) and DIN EN 1335 (office chairs) define exact minimum requirements for this purpose.

The Ergonomic Office Chair

A suitable chair must allow dynamic sitting and be individually adjustable:

  • Seat height: The thighs should slope slightly downward, with feet flat on the floor (knee angle approx. 90° or slightly more).
  • Backrest: It must have lumbar support that supports the natural curvature of the spine in the lower back area.
  • Dynamics: The backrest should be movable (synchronous mechanism) to encourage alternating between leaning forward and backward.

The Office Desk

The desk must provide sufficient space for work equipment and the correct working height:

  • Dimensions: The standard surface area is 160 x 80 cm. A depth of at least 80 cm is necessary to maintain the viewing distance to the monitor.
  • Height: For fixed desks, the standard measurement is 74 cm (± 2 cm). However, height-adjustable sit-stand desks (switching between 65 cm and 125 cm) are ideal for reducing cardiovascular strain.
  • Surface: It must be low-reflection and matte to avoid glare from light sources.

Monitor and Input Devices for the Office

The placement of technology affects the strain on neck and eyes:

  • Viewing distance: Depending on monitor size, this should be between 50 cm and 70 cm.
  • Viewing angle: The top line on the screen should be well below eye level, so that the gaze is slightly tilted downward.
  • Arrangement: The monitor must be positioned directly in front of the user (no twisted posture). Keyboard and mouse should be placed so that the forearms can rest relaxed on the desk.

Light, Noise and Climate in the Office

  • Lighting: For office work, an illuminance of at least 500 lux is required. Natural daylight is preferred, while glare must be prevented using blinds.
  • Noise: The sound pressure level should not exceed 55 dB(A) for predominantly mental tasks.
  • Indoor climate: The recommended room temperature is between 20°C and 22°C. The relative humidity should be between 40% and 60%.

How many first aiders and safety officers do I need for the office?

The number of persons to be appointed for occupational safety is legally defined and depends on the number of insured persons present in the workplace according to DGUV Regulation 1.

  • First aiders: In offices with up to 20 employees present, one first aider must be appointed. From 21 employees onwards, at least 5% of the workforce must be trained as first aiders.
  • Safety officers (SiBe): From a company size of 20 employees, the appointment of at least one safety officer is mandatory. They support the employer on a voluntary basis in accident prevention.
  • Fire safety assistants: Here too, a quota of typically 5% of employees applies. Find all details about training and equipment for fire safety in the office.

Important for planning: The employer must ensure through vacation and sick leave periods as well as hybrid work models that the required number of helpers are physically present in the office at all times.

How is workplace safety implemented in the office with desk sharing and hybrid work?

The introduction of work models such as desk sharing and hybrid work fundamentally changes the requirements for occupational safety. Companies must ensure that the protection goals of the Workplace Ordinance (ArbStättV) are also achieved with daily user changes and in the home office.

  • Ergonomics: Since every employee has different physical requirements, shared workplaces (shared desks) must be versatile and easily adjustable.
  • Space utilization and capacities: In open-space concepts, there is a risk of overcrowding, which increases noise levels and can undermine escape route concepts.
  • Psychological stress: The uncertainty of not finding an adequate workplace in the morning ("desk hunting") creates additional stress and reduces concentration.
  • Hygiene: Frequent user changes require hygiene rules and adapted cleaning cycles.

How does booking software help with workplace safety and health in the office?

PULT is our software for workplace and room booking as well as automated presence detection. It serves many employers as a platform to fulfill their duty of care. The software includes features for ergonomics, emergency management and health protection:

  • Equipment filter: Employees can specifically search for workplaces with height-adjustable desks (sit-stand desks), ergonomic chairs or special monitors.
  • Fixed assignments when needed: For employees with special medical or physical requirements, PULT enables permanent reservation of fixed workplaces as an exception to desk sharing.
  • Emergency Export: At the push of a button, administrators generate a list of all persons actually present. Thanks to WiFi detection (PULT Presence), "no-shows" or spontaneous visitors are also precisely recorded.
  • Capacity control: The software automatically prevents overcrowding of zones. This way, fire safety regulations and escape route capacities are technically accounted for.
  • AI Health & Safety Agent: Our AI agent helps convert occupational safety regulations into tasks and pre-fill compliance documents for audits with real presence data.
  • Noise and acoustic management: Through clear zoning into quiet and team zones as well as the bookability of phone booths, acoustic stress is reduced.
  • Psychological relief: The guarantee of a firmly reserved workplace eliminates the stress of morning searching and ensures a calm start to the workday.
Tip: Learn more about automatic presence detection via WiFi at PULT Presence.

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The best desk sharing software for your company

Desk sharing software enables the shared use of workspaces and ensures simple and convenient office organization. The systems offer functions for booking desks, rooms, and parking spaces, display occupancy in real time, and comply with data protection guidelines.

How do I choose the best desk sharing software?

The best desk sharing software offers you a wide range of features and also covers requirements that may arise in your company in the future. Which features are important to you depends on your specific project. The following criteria can help you make your selection:

  • Booking workspaces and rooms: Enables binding reservations for desks, meeting rooms, or zones directly via app or browser.
  • Floor plans and overview: Visually display available workspaces and make it easier to find your way around the office.
  • Automation and check-in: Useful for automatically releasing previously booked but then unused spaces and recording staff attendance.
  • Calendar synchronization: Links bookings to Outlook or Google Calendar so that team members can also see in the calendar which colleagues are on site at what time and where.
  • Integrations: Integrates Microsoft 365 including MS Teams, Slack, or HR systems such as Personio.
  • Team overview: Shows which colleagues are in the office and makes it easier to plan attendance days together.
  • Analytics and utilization: Helpful for measuring the actual use of workspaces, identifying heavily and rarely used resources, and further developing space planning accordingly.
The following information on features, prices, and services is based on publicly available sources from the providers (as of October 2025). It is for guidance only. Providers may make changes at any time; no guarantee can be given for the accuracy or completeness of this information. 

This article contains a presentation of PULT as part of a market overview. It is based on careful research, but is not an objective test report, rather an editorially prepared comparison with some promotional elements.

All brands mentioned are the property of their respective rights holders and are listed for comparison purposes only. PULT has no business relationship with the providers mentioned.

The 6 best desk sharing software programs

#1 PULT

PULT is a platform from Germany that enables workplace booking as well as the booking of meeting rooms, zones, and parking spaces in a single desk sharing software. In addition, it offers visitor management, office evaluation with statistics, and special features such as automatic check-in via Wi-Fi connection in PULT Presence.

The software can be integrated into Microsoft Outlook, Microsoft 365, Google Calendar, MS Teams, and Slack. Booked but unused rooms and spaces are automatically released again. In addition, PULT offers evaluations of actual usage and booking behavior, which makes it easier to plan rooms, spaces, and workstations.

  • Desk booking system and room booking: Book desks, meeting rooms, and zones with calendar or floor plan view.
  • Digital office floor plans: Interactive views show occupied and free spaces in real time.
  • Integrations: Connection with Microsoft Teams, Outlook, Google Workspace, Slack, Personio, and common SSO systems (Microsoft, Google, Okta).
  • PULT Presence: Automatic check-in via Wi-Fi to record actual presence in the office.
  • Team overview: Shows who is in the office on which days and makes it easier to plan joint presence days.
  • Visitor management: Manage guests and external appointments, including digital check-in and automatic notification of the host.
  • Office Insights: Evaluations of space utilization, capacity utilization, and booking frequency as a basis for further office planning.
  • Security & hosting: Development and hosting in Germany, GDPR-compliant data processing, and ISO 27001-certified infrastructure.

PULT prices:

PULT prices start at €1.90 per user per month. Additional plans offer advanced features such as API access, single sign-on, or white label options. A free demo and product demonstration are available.

To the desk sharing software PULT

#2 deskbird

deskbird is a Swiss provider that offers a desk booking tool for hybrid workplaces, among other things. In addition to booking individual workstations, the platform also includes room booking, parking space reservations, and team planning.

  • Workstation and room booking: Book desks, meeting rooms, and parking spaces via the web, app, or MS Teams.
  • Weekly planning: Teams plan office attendance together, see who is on site on which days, and coordinate office days.
  • Release in case of no-shows: Unused bookings are automatically canceled after a defined period of time to make workspaces available again.
  • Visitor management: Guests can be registered in advance and managed via digital check-ins upon arrival.
  • Evaluations & reports: Overview of occupancy rates, frequency of use, and workspace availability.
  • Integrations: Link to Microsoft Teams, Outlook, Slack, and Google Calendar. The platform offers API, SCIM, and SAML interfaces for larger organizations.
  • Data protection and hosting: GDPR-compliant and ISO 27001-certified. Personal booking data can be automatically anonymized (by default after six months).

Prices from deskbird:

deskbird offers per-user licensing. The Starter package starts at $2.80 per user per month, the Business package at $3.80 per user per month, with prices decreasing as the number of users increases. Individual enterprise plans are available for larger companies.

#3 desk.ly

desk.ly is a German desk sharing tool. The platform makes it easy to organize workstations, rooms, and parking spaces and also offers evaluation and administration functions.

  • Booking individual workstations, meeting rooms, and parking spaces: Users reserve spaces and rooms via digital floor plans or calendar views. Bookings can be made in a browser or via an app.
  • Digital office floor plans: Interactive maps show available spaces.
  • Calendar integration: Synchronization with Outlook, Google Calendar, and MS Teams.
  • Team overview: Overview of who is working in the office on which day.
  • Kiosk and attendance mode: Employees can use a terminal or tablets, laptops, and smartphones to record their attendance in the office or spontaneously book available spaces.
  • Parking space management: Book and manage parking spaces and charging points.
  • Analytics and utilization: Dashboards show how often workspaces and rooms are booked. The evaluations help to plan office space more efficiently and avoid bottlenecks.

Prices for desk.ly:

Corporate plan from $1.65 per user per month, Enterprise plan from $2.20 per user per month. A free version for small teams of up to 15 users is also available.

#4 Flexopus

Flexopus is a desk booking app for workplace and room booking that combines the core functions of desk booking in one platform. The system is developed and hosted in Germany and meets data protection and security requirements.

  • Workplace and room booking: Reserve desks, rooms, and zones via the web or app.
  • Digital floor plans: Display of occupied and free spaces on interactive office plans.
  • Check-in & check-out: Registration via QR code or via the workplace monitor, with automatic release when not in use.
  • Room and workplace displays: Flexopus offers its own hardware solutions for displaying booking status and check-ins directly on site.
  • Visitor management: Guests can be registered in advance, including email invitation and QR code check-in at reception.
  • Analytics & reports: Overview of workstation and room utilization.
  • Integrations: Connection with Microsoft Teams, Outlook, Google Calendar, and a REST API for individual connections.

Flexopus pricing:

Flexopus calculates prices based on resources, i.e., the number of workstations, rooms, etc. The software can be tested free of charge for 30 days. In the Starter plan, each resource costs from €1.59 per month, and in the Business plan with more features, from €2.99 per month.

#5 Flexwhere

Flexwhere is a hot desking software developed by the Dutch company Dutchview. The application is used in several European countries and offers functions for booking and managing workstations, meeting rooms, and parking spaces.

  • Workstation and room booking: Reserve desks, meeting rooms, and parking spaces via browser or app.
  • Digital floor plans: Visualization of office space with display of occupied and available workspaces.
  • Colleague search: Display of which employees are present and where they are seated.
  • Analytics & utilization: Evaluations of space utilization, occupancy rates, and temporal trends.
  • Integrations: Connection to Microsoft 365, Outlook, and Google Workspace.
  • Mobile app: Access to booking functions via smartphone or tablet.
  • Multiple locations: Management of buildings, floors, and departments in one interface.
  • Check-in: Registration via QR code or workplace sensors.

Flexwhere prices:

Flexwhere is free for teams of up to 25 users at one location. Advanced features are available in Standard for $1.99 per user per month. The full range of features, as well as vehicle and parking space management, are available for $3.68 per user per month.

#6 Yoffix

Yoffix is desk sharing software based in Berlin. Among other things, the software offers booking of individual workstations, rooms, and parking spaces, as well as integration options with popular calendar software.

  • Booking of individual workstations, rooms, and parking spaces: Reserve desks and meeting rooms via browser or app.
  • Check-in & QR code: Sign in at your workstation using a code or NFC technology.
  • Calendar synchronization: Connect to Microsoft Outlook, Google Calendar, and MS Teams.
  • Team overview: Display of employees present and planning of joint attendance days.
  • Parking space management: Booking of parking spaces and charging points.
  • Visitor management: Management of guests with digital check-in.
  • Analytics and utilization: Dashboards provide key figures on booking frequency, occupancy, and room usage. Companies can use this information to optimize their space planning.

Yoffix prices:

From €1.50 per user per month for workplace booking, €10 per room per month for room management, €80 per month for visitor management. Additional functions available at an extra charge per month and/or resource.

What makes PULT a popular desk sharing software?

PULT provides you with booking data and values for the actual occupancy of workstations, rooms, zones, and parking spaces.

PULT Presence records the actual presence of your employees as soon as their laptop or smartphone connects to the company Wi-Fi. Check-in is automatic and completely independent of sensors. All you need is your Wi-Fi.

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Possible applications for PULT Presence

PULT Presence detects when an employee arrives at the company. The system does not require sensors and works via the Wi-Fi that is already active in your office. Use real attendance data instead of inaccurate bookings.

PULT Presence: TL;DR

  • Mechanism: Presence is automatically detected as soon as the employee's device (laptop or smartphone) connects to the existing company Wi-Fi.
  • Check-in method: Check-in is “zero-click.” This means that employees do not have to perform any manual actions.
  • Required infrastructure: The system uses the existing Wi-Fi infrastructure and does not require any additional sensors.
  • Data processing: PULT Presence provides real attendance data and is GDPR-compliant. No conclusions are drawn about the behavior or performance of individual employees.
  • Possible applications: Attendance detection without sensors, office evaluation based on real attendance data, no-show management, effortless check-in.

How does PULT Presence work?

PULT Presence is a feature of PULT that automatically detects the actual presence of employees in the office. It works without additional hardware and without your employees having to check in manually.

Presence is recorded as soon as an employee's device, i.e., laptop or smartphone, connects to the company Wi-Fi. The process is completely automatic and is therefore referred to as zero-click check-in. 

The existing Wi-Fi infrastructure is usually sufficient for this. One of the biggest advantages of PULT Presence is that the vast majority of our customers do not need to retrofit any hardware in their offices.

The recorded data is processed in accordance with GDPR. Only presence information is recorded, not movement profiles or performance data of individual persons.

What is PULT Presence used for?

PULT Presence provides you with data on actual office attendance and office utilization, conveniently addresses the typical problem of no-shows, and supports your future space and resource planning based on actual usage data, not just bookings.

Determining actual office utilization

With PULT Presence, you can see exactly how much your office is really being used. Presence detection is based on actual Wi-Fi connections and not on bookings that may not have been used. This gives you a realistic picture of your utilization, by day, week, or location.

Automatic no-show management

PULT Presence automatically detects when employees do not use booked workspaces or rooms. After a period of time specified by you, the space is released again. This prevents unnecessary blocking of resources and ensures that all colleagues have fair access to workspaces, rooms, etc.

Space planning and desk sharing quota

Thanks to reliable attendance data, you can calculate precisely how many workspaces are actually needed. You can see whether areas are permanently under- or over-occupied and can adjust desk sharing quotas and actual space requirements based on data.

Control desk sharing and flex desks

Check-in happens automatically as soon as a device connects to the Wi-Fi. No one has to sign in manually or open an app. This keeps your desk sharing model running smoothly and without any extra work for your team.

Planning hybrid working models

With PULT Presence, you can see how often and on which days employees are actually in the office. This data helps you to design realistic hybrid rules and better coordinate team days. You can quickly see whether your current balance between home office and office is working.

Office evaluation and reporting (Office Insights)

The dashboards provide you with evaluations of utilization, no-show rates, and usage trends. This allows you to observe developments over weeks and months and make decisions based on actual reliable figures.

Without real presence detection with PULT Presence, you would only be able to work with booking data, which is often diluted by no-shows.

Support in visitor management

When guests arrive, reception can immediately see whether the host is already in the building. This saves organizational effort and ensures a professional process. The host also receives an automatically generated notification when their guest checks in.

Data protection-compliant evidence and compliance

PULT Presence is fully GDPR-compliant. Only attendance information is recorded, not movement profiles or personal performance data.

This means you get the data you need without invading your employees' privacy. PULT does not allow any conclusions to be drawn about the behavior of individuals.

Quick location assessment

After just two to four weeks of using PULT Presence, you will have a solid data basis for seeing how your office is actually being used. This is enough to identify patterns in attendance and booking behavior and make decisions for further planning.

Basis for operational services

The utilization data also helps you manage office services such as cleaning, catering, or technical support. You can tailor these services precisely to actual needs because, for example, rooms that are rarely or never used do not need to be cleaned.

Workplace management: basics, tools, and implementation

Workplace management ensures that your office space is used in a truly meaningful way. This article shows how companies can manage occupancy, booking, and analysis in a structured way, from implementation to ongoing operation. With practical steps and clear metrics for modern, hybrid working environments.

Workplace management: TL;DR

  • Workplace management controls how workstations, rooms, and space are used with the aim of organizing occupancy, costs, and collaboration in an economical way.
  • Core tasks: Recording space usage, managing with a booking system, setting rules, and ongoing optimization during operation.
  • Key figures: Important KPIs are occupancy rate, utilization rate, no-show rate, desk-sharing rate, and cost per workplace.
  • Digital basis: PULT as a workplace management software combines booking, attendance recording, and analysis in one software. Other systems can be connected via API.

What is workplace management?

Workplace management refers to the coordinated control of the use of workspaces, workstations, and associated resources in companies. It ensures that available space reflects the actual needs of the team and is operated economically.

Typical tasks in workplace management are:

  • Recording and analysis of space utilization,
  • management of booking and occupancy systems,
  • adaptation of space structure to organizational changes,
  • ensuring workplace and data protection requirements.

Software is used for implementation, for example, desk and room booking software, sometimes in conjunction with sensors for occupancy recording. These systems combine data from space planning, HR, and IT.

How do I set up workplace management?

Workplace management is introduced in four steps: First, record the actual use of your space, establish rules for occupancy and booking, map these processes technically, and then optimize them during ongoing operations.

1. Record the initial situation

Determine how your workspaces are currently being used. Count the available workstations, room types, and space sizes. Document which areas are regularly occupied and where vacancies occur repeatedly.

Use existing sources such as booking systems, access data, or simple inspections. Based on this, create a profile of office attendance with the most important key figures:

  • Utilization per zone
  • Average occupancy per weekday
  • Space requirements per person.

In addition, ask your employees which workstations, rooms, and zones are desired and used on a daily basis.

Tip: With the office evaluation in PULT, you can see exactly how your office is actually being used. You can record actual attendance, bookings, no-shows, and peak days in one system in PULT.

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2. Rules and space concepts

Define how workstations and rooms should be used. Formulate booking rules with lead times, maximum booking duration, and no-show policies.

Assign activities to specific room types: quiet and concentrated work, teamwork, meetings, phone calls.

Take into account the legal minimum standards from the Workplace Ordinance and internal guidelines on data protection and works council participation.

The goal of this step is to create a space concept that reflects how your employees actually work.

3. Choosing the software

To implement this, choose software that covers all aspects of your workplace management:

  • Booking individual workstations, rooms, zones, and, if applicable, parking spaces
  • Filter options by equipment (e.g., height-adjustable table, two monitors)
  • Integration with calendar software such as Microsoft Outlook, Google Calendar, MS Teams
  • Definition of booking rights and restrictions (e.g., zones only available to certain teams)
  • Automatic release of booked but unused spaces (no-show rule)
  • Utilization reports for rooms, workstations, zones, floors, and buildings

Some software requires sensors to be installed for occupancy tracking. This is not the case with the workplace management system PULT: PULT Presence automatically tracks your employees' attendance as soon as their laptop or smartphone connects to the company Wi-Fi.

This way, you always get reliable utilization figures, even if the raw booking data is distorted by no-shows.

The workplace management platform PULT provides numerous functions for comprehensive workplace management: space and room booking, filters and floor plans, booking rules, calendar integration, and much more.

All your workplace management in one software package. Get started with PULT now.

4. Operate and optimize

After implementation, carry out regular evaluations on a monthly or quarterly basis. Compare current occupancy data with target values and identify deviations.

Based on the data, you can continuously adapt the office space to actual needs and provide your employees with the resources they actually require in the best possible way.

The goal is continuous improvement that constantly balances space requirements and operating costs with the demands and needs of employees.

Which key figures are relevant for workplace management?

Digital workplace management works with data from the booking software and draws on attendance figures and utilization values. The key figures show how intensively workspaces are used, where over- or undercapacities arise, and how space utilization compares to costs and demand.

  • Occupancy rate: Measures how many workspaces are in use at a given time. Formula: occupied workspaces ÷ available workspaces × 100
  • Utilization rate: Shows how much workspaces or rooms are actually used over a period of time. Formula: total usage time ÷ available time × 100
  • No-show rate: Percentage of booked but unused workspaces or rooms. Formula: unused bookings ÷ total number of bookings × 100
  • Desk sharing ratio: Ratio of employees to available workspaces. Formula: number of employees ÷ number of workspaces
  • Space costs per workspace: Compares total costs (rent, utilities, services) to actual usage. Formula: total costs ÷ number of workspaces used.
  • Space productivity: Links space usage to operational output, e.g., revenue or project performance per square meter.
  • Reporting: Regular evaluation and visualization of key figures, e.g., as a dashboard with time series or heat maps.

Comprehensive workplace management with PULT

Your workplace management with PULT covers bookings, usage data, and evaluation, as well as integration with HR software and building management systems.

PULT handles the entire operational process: bookings, attendance tracking, and analysis. Other systems can be integrated as needed and as a supplement, usually via API.

In PULT, employees book workstations, meeting rooms, zones, or parking spaces. This can be done directly in PULT or via integrated calendars such as Microsoft Outlook and Google Workspace. Connection to chat software such as Slack is also possible.

  • Synchronization is two-way: bookings automatically appear in the calendar, and reservations from the calendar are visible in PULT.
  • Your employees check in automatically in PULT Presence; and booked but unused spaces are automatically released.

The integrated reporting measures key figures such as occupancy rate, no-show rate, desk sharing rate, and space costs. The dashboard provides you with all the figures in a clear overview.

PULT imports employee data, departments, supervisors, working time models, and absences via integrations with Personio and HiBob.

Home office days are transferred as a separate absence type and can be taken into account in booking rules and evaluations. This keeps the system synchronized with actual working times and locations.

If you already use or plan to use building management systems in the future, you can also connect them to PULT. The data from PULT supplements these systems with the current usage level:

  • It provides data on how the space is actually occupied.
  • Your facility team can see how intensively individual rooms and areas are being used.
  • Cleaning intervals and maintenance times can thus be planned intelligently.

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Flexible workspaces: basics, advantages, and implementation

Flexible workspaces are changing how offices are used: away from empty desks and toward spaces and rooms that suit your team's way of working.

Flexible workspaces: TL;DR

  • Flexible workspaces replace personally assigned desks with shared spaces and areas that can be booked or used spontaneously, depending on the task at hand.
  • The concept of flexible workspaces works reliably when rules, equipment, and data protection are regulated and understandable for everyone.
  • Booking software makes it possible to organize usage, cleaning, and energy requirements more efficiently than before.
  • The PULT booking and evaluation software supports organization, adaptation, and control.

What is a flexible workspace?

Flexible workplaces are office or work concepts in which employees are not assigned personal desks. Instead, they book and use an available space depending on their task or attendance. 

This model is part of contemporary hybrid and new work structures that combine on-site work, home office, and work at third locations.

The focus of this model is on adapting the available office space to the actual needs of the employees in the best possible way. Due to the sometimes high proportion of home office work, the workstations in the office are used less and are therefore reduced. This frees up space for teamwork areas, quiet zones for concentrated work, modern break areas, and facilities for relaxation and recreation.

Overall, offices with flexible workspaces meet the current and predicted future demands of modern office concepts.

How are flexible workspaces structured and equipped?

  • Non-personalized workspaces: no permanent assignment to a specific person.
  • Advance booking: management via booking software (PULT)
  • Standardized equipment: identical technical and ergonomic configuration.
  • Zone- or activity-based structure: rooms and zones for different activities (concentration, collaboration, exchange, retreat).
  • Accompanying rules and policies: clean desk policy, booking guidelines, data protection requirements.
  • Software & technology: desk booking systems, sensor technology, room occupancy tracking, SSO integration.
  • Non-personalized workspaces: no permanent assignment to a specific person.

What are the advantages and disadvantages of flexible workspaces?

Flexible workspaces make the office more adaptable: space is used more purposefully and rooms can be used more versatilely. At the same time, the concept requires rules and good equipment so that the many advantages of the concept can be exploited.

Advantages of flexible workspaces

  • Space utilization and operating costs: Booking systems make it possible to track exactly which workspaces and rooms are actually occupied and how often they are used. This allows cleaning, lighting, heating, and air conditioning to be tailored to actual usage. 
  • Space gained for new forms of use: When there is no longer a fixed place for each person, space is created for areas that directly benefit employees, such as quiet zones, retreat areas, spaces for teamwork, creative rooms, or sports and break areas.
  • Zones for different tasks: Employees can choose the location that best suits the task at hand, such as a quiet zone for concentrated work or open-plan areas for joint project work.
  • Data basis for planning and optimization: The usage data obtained with the PULT booking system provides information about when and how spaces are used. This information helps you to identify the true needs of your employees and offer appropriate spaces.

What are the disadvantages of flexible workplace strategies?

Flexible workplaces come with a number of challenges: a lack of personal connection, increased background noise, additional organizational effort, and data protection issues.

However, these issues can be easily resolved by involving your employees in the idea process on the way to flexible workplaces, taking their wishes seriously, and finally ensuring resilient structures with selected office equipment, high-quality offerings, and the right software.

1. Loss of personal connection to the workplace

When employees no longer have their own desk, a feeling of alienation can arise. This can be counteracted by providing replacements: personal lockers, lockable rolling containers, or storage compartments where personal items can be kept safely.

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Partial personalization, such as setting up your own items for the day, also helps to make the workplace feel more personal again.

In addition, the space that has been freed up can be put to good use to create attractive communal areas: lounges, team areas, or quiet zones create new places of identification.

2. Distractions and concentration problems

Open-plan or frequently changing workplaces increase background noise. Clear spatial structuring and good acoustic planning can help to remedy this.

Quiet zones or soundproofed individual workstations should be separated from team and communication areas. Telephone booths and small meeting rooms offer retreats for longer conversations or video conferences.

Acoustics can be improved with sound-absorbing materials, carpets, room dividers, or large plants. A simple but effective addition is a code of conduct that prohibits loud conversations or meetings in the workplace.

3. Additional organizational effort

When flexible workplaces are introduced, employees sometimes worry that they won't be able to secure a free workspace. They shy away from conflicts over spaces and rooms.

A booking system provides a remedy here: With PULT, you can offer your teams software that allows them to book desks, rooms, and zones in advance and thus make binding reservations. This ensures that everyone has fair access to the office facilities.

The automation features in PULT, such as zero-click check-in via the company Wi-Fi or a no-show rule that you define, which releases unused spaces after a short period of time, further reduce the workload for your team.

4. Data protection and co-determination

Systems for seat booking or usage evaluation collect personal data. Make sure to limit this data to what is necessary.

Employees want and need to know what data is stored, what it is used for, and how long it is retained. Otherwise, a feeling of surveillance arises.

Despite extensive options for evaluating office usage, PULT does not allow conclusions to be drawn about the behavior of individuals.

5. Habits and acceptance

Change initially creates uncertainty. It is therefore important to involve your employees in the process through workshops and surveys. Work with them to determine what they need and want for their work, how they can find balance, and what makes the office an attractive place to be.

In this way, you can address any objections fairly. In addition, you can turn the office into a place that offers things that working from home cannot.

Guide: How do I introduce flexible workspaces?

When introducing flexible workspaces, the most important aspect is to gather the opinions and needs of your employees. Your goal should be to provide them with the workspaces and other resources such as meeting rooms, quiet areas, and wellness offerings that will help them do their jobs.

  1. Set a goal: Think about what you want to achieve with flexible workspaces (more freedom of movement, new space, better utilization of rooms, etc.). Set the goal and the target start date.
  2. Legal basis: Clarify the legal basis right from the start.
  3. Assess the current situation: Count how many spaces are actually occupied over four working weeks. Observe when offices are crowded or empty. The easiest way to do this is with PULT Presence.
  4. Involve employees and the works council: Talk openly about goals, rules, and data protection from the outset. Take reservations seriously and take note of requests for necessary structures. Provide information about what data will be collected and why.
  5. Determine the workplace quota: Use the usage data to calculate how many desks you really need. Plan for a buffer for peak times. Guideline: approximately 70 to 80 workstations per 100 employees.
  6. Create a concept for your flexible workspace design: Divide the office into different zones: quiet areas for concentration, open spaces for collaboration, project rooms and retreats, break areas, lounges, or small sports areas.
  7. Standard equipment: Set up all workspaces equally, with identical monitors, docking stations, keyboards, and adjustable desks.
  8. Set rules: Define how to book, how long a space remains reserved, and when it is released again (no-show rule). Create a clean desk policy with simple routines for the end of the day: tidy up briefly, save documents, clear your space.
  9. Set up a booking system: Choose workplace booking software that works on all devices, including smartphones, offers automatic Wi-Fi check-in, and provides you with reports.
  10. Introduction and training: Hold short training sessions to show how the booking app works, what zones there are, and what rules apply to flexible workstations.
  11. Continuous fine-tuning: Use office insights in PULT to monitor utilization. This shows you which resources are in high demand and allows you to use these values to further adapt the office offering to the benefit of your employees.

What technology do I need for flexible workspaces?

For flexible workspace offices to function in everyday working life, a reliable technical foundation is required. This consists of booking software and the technical equipment for the workspaces and the office as a whole.

Booking software and workplace management

The booking software shows which workstations, meeting rooms, or zones are available and allows reservations to be made in advance or directly on site. Important features and functions are:

  • Cross-device compatibility: on computers, smartphones, or terminals in the office.
  • Integration with calendar software such as Google Calendar or Microsoft Outlook so that reservations are synchronized with appointments.
  • Booking rights: adjustable by person, department, or team for workstations, zones, and rooms.
  • Data protection: GDPR compliance without recording movement or performance data.

Automatic check-in via the company Wi-Fi simplifies use. Unused spaces are released after a set period of time so that they are available to others.

Equipment for rooms and work areas

  • Consistent Wi-Fi in all rooms and areas
  • Docking stations with standard connections
  • Monitors and power connections at every workstation
  • Video technology (camera, speakers, screen) in meeting and project rooms
  • Optional terminals that show the office layout and available and occupied workstations

Ideally, equip your employees with laptops. This makes it very easy to switch between work locations. With docking stations, monitor adapters, or USB-C monitors, every workstation can be used equally.

What legal requirements apply specifically to flexible workspaces?

For flexible workspaces, you must adapt the risk assessment to changing users and establish rules for data protection and booking systems. Order, storage of confidential documents, and fair allocation rules are also part of legally compliant implementation.

Risk assessment for changing use

  • Add changing users, daily occupied spaces, and zones (quiet/team/telephone) to the risk assessment.
  • Document how each space can be quickly adapted, for example, for height adjustment, screen, lighting.
  • Determine who checks after a change of use and reports if something is not working (defective chair, loose sockets, etc.).

Booking software: Data protection including GDPR

  • Only collect necessary data (name, period, seat ID); no performance/behavior data.
  • Comply with and justify storage periods for specific purposes (e.g., operation/billing/cleaning).
  • Comply with transparency requirements: purpose, data types, recipients, deadlines, rights.
  • Ensure separation of booking and time recording (no “time recording substitution” through bookings).

Equal treatment, exceptions, and accessibility

  • Define fair allocation rules, e.g., booking lead time, cancellation deadlines, team quotas.
  • Document exceptions: Employees with medical/ergonomic needs can be given fixed or preferentially equipped seats.
  • Accessibility: for workstations and routes, filterable features in the booking software, e.g., height-adjustable table, wheelchair-accessible.

Fire safety and escape routes for changing occupancy

  • Update occupancy and escape route concepts for zones and temporarily rearranged areas (project areas, rollable furniture).
  • Set maximum number of people per zone and include this in the booking logic.

Training & verification

  • Provide brief training on how to use the booking software, zone rules, ergonomic settings, and clean desk policy.
  • Document participation and content; annual refresher recommended.

Third-party use (guests, service providers)

  • Rules for guests/external parties: What data is collected, which zones may be used, confidentiality (NDA), IT access, and supervision.

Manage flexible workspaces with PULT

The concept of flexible workspaces thrives on the targeted and conscious use of workspaces and rooms. For this to succeed, employees need to know which spaces and areas are available to them and when. A workspace booking system provides the binding basis for this.

Such a booking system shows which spaces, meeting rooms, or project zones are available. Your employees can plan their working day and see when colleagues are in the office and where they will be sitting.

PULT gives you a realistic picture of actual usage: When is the office at full capacity, which areas remain empty at times, and which rooms and zones are in high demand? This data provides you with a basis for adjusting the number of flexible workspaces and refining your space planning.

  • PULT Workplace and Room Booking: Make binding reservations for desks, meeting rooms, project zones, and parking spaces directly via your desktop or app.
  • PULT Presence: Automatically track attendance via the company Wi-Fi to compare actual usage and booking data.
  • Weekly planner: See who is in the office and when, and easily coordinate joint team days.
  • Office Insights: Evaluate utilization and attendance in real time to manage cleaning cycles, energy consumption, and room allocation.

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