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Office Insights

Workplace Safety in the Office: Legal Obligations, Ergonomics and Prevention

Workplace safety in the office serves to maintain employee health and provide legal protection for employers. In modern hybrid offices, safety places new demands on the organization of desk sharing and mobile work.

Workplace Safety in the Office: Key Takeaways

  • Legal framework for workplace safety in the office: The foundation consists of the Occupational Safety Act (ArbSchG), the Workplace Ordinance (ArbStättV) and DGUV Information 215-410.
  • Risk assessment in the office: The employer must identify and document the risks (physical and psychological) for each workplace.
  • Ergonomics: Desks, chairs and monitors must be adjustable to prevent musculoskeletal disorders.
  • Personnel: Depending on company size, safety officers, first aiders and fire safety assistants must be appointed in the required numbers.
  • Safety briefings: At least once a year, all employees must be instructed on the hazards and protective measures in the workplace.

What legal regulations apply to workplace safety in the office?

Workplace safety in the office is primarily governed by the Occupational Safety Act (ArbSchG) and the Workplace Ordinance (ArbStättV), which are further specified by DGUV Information 215-410.

These regulations require employers to systematically assess hazards, comply with technical standards for computer workstations and ensure employee safety through regular briefings and the provision of first aiders.

  • Occupational Safety Act (ArbSchG): It forms the foundation and obliges the employer under § 5 to conduct a risk assessment. The goal is to design work in such a way that hazards to life and physical and mental health are avoided.
  • Workplace Ordinance (ArbStättV): It defines minimum requirements for the operation of workplaces. This includes aspects such as room temperature, ventilation, lighting and the design of computer workstations.
  • DGUV Information 215-410 (formerly BGI 650): This guideline from the German Social Accident Insurance is the most important practical standard for offices. It contains detailed requirements for ergonomics, floor space and the safety-related design of work equipment.
  • Display Screen Equipment Regulation (now part of ArbStättV): It sets specific requirements for the quality of monitors, keyboards and software ergonomics to prevent strain on the eyes and musculoskeletal system.

Responsibility and Implementation of Workplace Safety in the Office

The employer is solely responsible for compliance with and implementation of all measures. For support, from the very first employee, the employer is required to provide proof of safety engineering and occupational health care (according to ASIG and DGUV Regulation 2).

Occupational safety specialists (Sifa) and company physicians provide advisory services, but keeping escape routes clear or correctly adjusting office furniture falls under the responsibility of the respective managers or office management.

How is a risk assessment created for office workplaces?

The risk assessment is the required tool for identifying risks to employee health and initiating countermeasures. According to § 5 of the Occupational Safety Act, every employer is obliged to conduct this assessment for all workplaces, document it and update it regularly.

  1. Define work areas: Divide the office into meaningful units, for example individual offices, open spaces, meeting rooms.
  2. Identify hazards: Record all physical and psychological stresses.
  3. Assess hazards: Evaluate the risk (probability of occurrence and severity of potential damage).
  4. Define protective measures: Select appropriate measures according to the TOP principle (Technical before Organizational before Personal).
  5. Implement measures: Carry out the planned improvements.
  6. Check effectiveness: Verify whether the measures have actually reduced the risk.
  7. Document and update: Legally compliant documentation of results and adaptation when changes occur (e.g. new office furniture or software).

Consideration of Psychological Stress in the Office

Since 2013, the Occupational Safety Act has explicitly required that the psychological risk assessment must also be part of the process. In the office, the focus is on factors such as work intensification, constant availability, lack of recovery periods or inadequate work organization. The goal is the prevention of stress-related illnesses and burnout.

Special Case: Risk Assessment for Hybrid Work (Office/Home Office)

Due to the alternation between office and home office, the assessment must extend beyond time spent in the office. The employer must also consider hazards for working from home and on the go. Since the employer has no direct right of inspection in the private space of employees, this is done through self-assessment questionnaires and instructions for the ergonomic design of the home workplace.

What ergonomic requirements must office workplaces meet?

Workplace ergonomics aims to adapt working conditions to the physical characteristics of people. The overarching goal is to prevent improper strain and chronic musculoskeletal disorders .

DGUV Information 215-410 and the standards DIN EN 527-1 (desks) and DIN EN 1335 (office chairs) define exact minimum requirements for this purpose.

The Ergonomic Office Chair

A suitable chair must allow dynamic sitting and be individually adjustable:

  • Seat height: The thighs should slope slightly downward, with feet flat on the floor (knee angle approx. 90° or slightly more).
  • Backrest: It must have lumbar support that supports the natural curvature of the spine in the lower back area.
  • Dynamics: The backrest should be movable (synchronous mechanism) to encourage alternating between leaning forward and backward.

The Office Desk

The desk must provide sufficient space for work equipment and the correct working height:

  • Dimensions: The standard surface area is 160 x 80 cm. A depth of at least 80 cm is necessary to maintain the viewing distance to the monitor.
  • Height: For fixed desks, the standard measurement is 74 cm (± 2 cm). However, height-adjustable sit-stand desks (switching between 65 cm and 125 cm) are ideal for reducing cardiovascular strain.
  • Surface: It must be low-reflection and matte to avoid glare from light sources.

Monitor and Input Devices for the Office

The placement of technology affects the strain on neck and eyes:

  • Viewing distance: Depending on monitor size, this should be between 50 cm and 70 cm.
  • Viewing angle: The top line on the screen should be well below eye level, so that the gaze is slightly tilted downward.
  • Arrangement: The monitor must be positioned directly in front of the user (no twisted posture). Keyboard and mouse should be placed so that the forearms can rest relaxed on the desk.

Light, Noise and Climate in the Office

  • Lighting: For office work, an illuminance of at least 500 lux is required. Natural daylight is preferred, while glare must be prevented using blinds.
  • Noise: The sound pressure level should not exceed 55 dB(A) for predominantly mental tasks.
  • Indoor climate: The recommended room temperature is between 20°C and 22°C. The relative humidity should be between 40% and 60%.

How many first aiders and safety officers do I need for the office?

The number of persons to be appointed for occupational safety is legally defined and depends on the number of insured persons present in the workplace according to DGUV Regulation 1.

  • First aiders: In offices with up to 20 employees present, one first aider must be appointed. From 21 employees onwards, at least 5% of the workforce must be trained as first aiders.
  • Safety officers (SiBe): From a company size of 20 employees, the appointment of at least one safety officer is mandatory. They support the employer on a voluntary basis in accident prevention.
  • Fire safety assistants: Here too, a quota of typically 5% of employees applies. Find all details about training and equipment for fire safety in the office.

Important for planning: The employer must ensure through vacation and sick leave periods as well as hybrid work models that the required number of helpers are physically present in the office at all times.

How is workplace safety implemented in the office with desk sharing and hybrid work?

The introduction of work models such as desk sharing and hybrid work fundamentally changes the requirements for occupational safety. Companies must ensure that the protection goals of the Workplace Ordinance (ArbStättV) are also achieved with daily user changes and in the home office.

  • Ergonomics: Since every employee has different physical requirements, shared workplaces (shared desks) must be versatile and easily adjustable.
  • Space utilization and capacities: In open-space concepts, there is a risk of overcrowding, which increases noise levels and can undermine escape route concepts.
  • Psychological stress: The uncertainty of not finding an adequate workplace in the morning ("desk hunting") creates additional stress and reduces concentration.
  • Hygiene: Frequent user changes require hygiene rules and adapted cleaning cycles.

How does booking software help with workplace safety and health in the office?

PULT is our software for workplace and room booking as well as automated presence detection. It serves many employers as a platform to fulfill their duty of care. The software includes features for ergonomics, emergency management and health protection:

  • Equipment filter: Employees can specifically search for workplaces with height-adjustable desks (sit-stand desks), ergonomic chairs or special monitors.
  • Fixed assignments when needed: For employees with special medical or physical requirements, PULT enables permanent reservation of fixed workplaces as an exception to desk sharing.
  • Emergency Export: At the push of a button, administrators generate a list of all persons actually present. Thanks to WiFi detection (PULT Presence), "no-shows" or spontaneous visitors are also precisely recorded.
  • Capacity control: The software automatically prevents overcrowding of zones. This way, fire safety regulations and escape route capacities are technically accounted for.
  • AI Health & Safety Agent: Our AI agent helps convert occupational safety regulations into tasks and pre-fill compliance documents for audits with real presence data.
  • Noise and acoustic management: Through clear zoning into quiet and team zones as well as the bookability of phone booths, acoustic stress is reduced.
  • Psychological relief: The guarantee of a firmly reserved workplace eliminates the stress of morning searching and ensures a calm start to the workday.
Tip: Learn more about automatic presence detection via WiFi at PULT Presence.

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Office Insights

24 powerful office tools for companies, home office and hybrid work

24 office tools for desk booking, communication, project management, documentation, office suites, file management, scheduling, time tracking, e-signatures, automation, security and accounting.

PULT

PULT is a software tool for booking desks and meeting rooms. Employees can use a digital office map to select available workstations, rooms and zones and reserve them reliably. It also shows who will be in the office on which day, which makes team coordination easier.

Bookings can be made through the browser, smartphone, tablet or laptop, as well as via integrations such as Slack or Microsoft Teams.

The software offers more than just booking. It also includes features for office and space management, such as insights into the utilisation of individual rooms and zones as well as overall office occupancy.

  • desk booking in open plan offices and desk sharing setups
  • overview of who is in the office
  • planning and optimisation of space usage

Category: communication and meetings

Microsoft Teams

Microsoft Teams is a platform for internal communication and collaboration. It offers chat, video and audio conferencing, file sharing and collaborative document editing within Microsoft 365.

Through channels and team spaces you can organise conversations, files and workflows by topic. Meetings can be run with features such as screen sharing, recordings and integrated whiteboards. Its tight integration with Microsoft Outlook, Microsoft SharePoint and Microsoft OneDrive makes it possible to access appointments, emails and files directly from within Microsoft Teams.

Slack

Slack is a communication tool for teams and is used in many companies as an alternative or complement to email. Communication is organised in channels that can be created by topic, project or department. In addition, users can send direct messages, create group chats and use built-in audio and video huddles.

One important advantage of Slack is the large number of integrations. Services such as Google Workspace, Microsoft 365, project management tools, and CRMs can be connected directly, allowing information and notifications to converge in one place. Files can be shared and commented on in channels, keeping discussions and context transparent.

Zoom

Zoom is a video conferencing and communication platform used for online meetings, webinars and virtual collaboration. It supports video and audio calls, screen sharing and chat functions within individual meetings or persistent meeting rooms.

Users can share their entire screen or individual windows, present slides and collaborate on content in real time. Screen sharing is available in both the free and paid plans of Zoom.

Category: task and project management

Asana

Asana is a work and project management platform that helps teams plan and track tasks, projects and workflows. Teams create projects, describe tasks, assign owners and set due dates. Work can be displayed in different views such as list view, board view (Kanban), timeline or calendar.

Asana positions itself as a central hub for status overviews and goal tracking. It also offers automation features, reporting tools and, in its newer versions, AI powered assistance for workflows and analytics.

Trello

Trello is a browser based tool for task and project organisation built around boards, lists and cards. Tasks are created as cards and moved between lists such as “To Do”, “In Progress” and “Done”. This makes Trello particularly suitable for Kanban style workflows and clear, visual to do lists for teams.

core feature of Trello is its built in automation tool, Butler, which allows users to automate recurring workflows without any programming. For example, cards can be moved automatically when certain conditions are met or due dates can be assigned based on predefined rules.

Jira

Jira is a platform by Atlassian for managing tasks, projects and issues. Originally used mainly in software development and IT support, Jira is now also adopted by departments like marketing, HR and finance to model structured workflows.

In Jira, issues are organised within projects and can be created as tasks, bugs or user stories. Teams use boards — for example Kanban or Scrum boards — to visualise workflow steps and track progress. For business teams, there are dedicated project templates for project management, campaign work or request handling.

Category: knowledge, documentation and collaboration

Notion

Notion is a workspace that combines notes, documents, wikis, databases and task management in one system. It is used to document knowledge, build internal wikis and manage projects with all related information in a single place.

In Notion, content is organised on pages that can be structured freely using text, tables, checklists, relations and database views. This allows teams to build project plans, meeting notes, knowledge bases and dashboards within a single interface.

Confluence

Confluence is a web-based collaboration and documentation platform by Atlassian. It serves as a central place for knowledge management, project documentation and cross-team collaboration. Content is organised into pages and spaces that can be structured by topic.

Typical use cases include internal wikis, project documentation, technical documentation and process descriptions. Confluence supports collaborative editing, templates, comments and integrations with other Atlassian products, especially Jira.

Category: productivity suites and office tools

IONOS Nextcloud Workspace

IONOS Nextcloud Workspace is a cloud-based office and collaboration platform developed jointly by IONOS and Nextcloud. It positions itself as a European alternative to Microsoft 365.

The platform combines email, file storage, online office apps, calendars, contacts, chat and video conferencing in one environment.

Data is hosted in IONOS data centres in Germany. The service is promoted as GDPR compliant and is aimed especially at organisations that value digital sovereignty and European legal frameworks.

Google Workspace

Google Workspace is a suite of cloud-based productivity and collaboration tools. It includes Gmail, Google Calendar, Google Drive, Google Docs, Google Sheets, Google Slides, Google Meet and Google Chat.

Its purpose is to bring email, files, communication and collaboration together entirely in the browser.

Documents are stored in Google Drive and can be edited simultaneously by multiple users. Google Meet enables video and audio meetings, Google Calendar is used for scheduling and Gmail serves as the email client.

Category: workshops and visual collaboration

Miro

Miro is an online whiteboard for visual collaboration. On a digital, infinitely zoomable board, users can place and structure sticky notes, text, shapes, lines and other elements. The tool is well suited for brainstorming sessions, workshops, process visualisations and planning work in distributed teams.

Miro offers a wide range of templates, including flowcharts, customer journey maps, retrospectives and roadmaps. Content can be edited collaboratively in real time, with comments and a presentation mode available.

Category: files, storage and file sharing

Dropbox

Dropbox is a cloud storage service that stores, syncs and shares files online. Users place files in a local Dropbox folder, which synchronises with the cloud so content is available across devices and through the web interface.

For teams, Dropbox includes additional administrative features such as permission management and structured team folders.

A key feature of Dropbox is file sharing. Files and folders can be shared via links, and depending on the plan, users can set password protection, expiry dates and download restrictions for shared links.

Nextcloud Files

Nextcloud Files is software for cloud storage, file synchronisation and file sharing that is typically run on a company’s own server or in a self managed cloud environment. It falls into the category of “self hosted file sync and share” and offers an alternative to services like Google Drive or Dropbox while keeping full control of the data within the organisation.

Various options are available for file sharing in Nextcloud Files. Files and folders can be shared with individual users or groups, or made accessible via public links. Depending on the configuration, shared links can be protected with passwords, expiry dates and permissions such as view only, upload or edit.

Category: scheduling and meeting coordination

Calendly

Calendly is an online tool for automated appointment scheduling. Instead of coordinating dates by email, users create a personal booking link that allows others to select an available time slot. Calendly checks availability against connected calendars such as Google Calendar or Microsoft Outlook and prevents double bookings.

The user defines general availability (for example weekdays, time windows, buffer times) and sets up different event types such as a thirty minute intro call or a sixty minute internal meeting. For confirmed appointments, calendar entries are created automatically. Popular video conferencing solutions like Zoom, Google Meet or Microsoft Teams can be integrated directly, so each meeting automatically receives its own conference link.

Doodle

Doodle is an online service for finding meeting times in groups. A typical use case is the question “When is everyone available?” — for example for team meetings, workshops or external appointments with multiple participants. The organiser creates several time options in a poll and shares the link; participants mark their availability directly in the Doodle poll.

The results are compiled in a clear overview, making it easy to see which time slot works best for most participants or for everyone. Doodle can also send calendar invitations automatically once a time is confirmed. Depending on the product version, it can handle not only classic date and time polls but also booking pages and recurring meeting formats.

Category: time and time tracking

Toggl Track

Toggl Track is a time tracking tool focused on projects, clients and activities. Users can start and stop timers or log time manually; entries are assigned to projects, clients, tags or specific tasks. This enables detailed analysis of working hours, for example for billing, budget control or internal reporting.

Typical features include daily, weekly and project views, reports by client, project or activity and export options such as CSV or PDF.

Category: document workflows and e-signatures

Skribble

Skribble is an e-signature service that allows documents to be signed electronically with legal validity. The platform supports all three common e-signature standards: simple electronic signatures (SES), advanced electronic signatures (AES) and qualified electronic signatures (QES).

According to the provider, the service is hosted in data centres in Switzerland and is described as compliant with Swiss data protection law (DSG) and the European GDPR. A typical signing process consists of three steps: upload the document or pass it to Skribble via an integration, invite the signers and complete the electronic signature on a desktop, tablet or smartphone.

DocuSign

DocuSign is a service for electronic signatures and digital contract workflows. Documents are uploaded, configured with signature fields and other elements such as dates, initials or text fields and then sent to the signers. Recipients can review the document online and sign it with legal validity.

DocuSign logs the entire signing process through an audit trail that includes timestamps and the email addresses involved. Companies use the service for contracts, proposals, agreements and HR documents. Additional features include reminders, templates, form fields and integrations with CRM and office systems.

Category: automation and workflow integrations

Zapier

Zapier is a platform that connects web applications and automates recurring workflows. Users create “Zaps”, which consist of a trigger in one application and one or more actions in other applications.

Example: “When a form is submitted, create a record in the CRM and send a notification in the chat tool.”

Zapier supports thousands of apps, for example email services, CRMs, project management systems, online forms and chat tools. It allows data to move automatically between systems, triggers notifications and creates entries without any manual work.

Category: security and passwords

Bitwarden

Bitwarden is a password manager that stores login details, secure notes and other confidential information in encrypted form. Users create entries that contain a login name, a password, a URL and notes, and can organise them into collections. The browser extensions and mobile apps fill in login information automatically on websites and in applications.

Bitwarden uses a zero knowledge security model. Data is encrypted on the client side and, due to the architecture, the provider cannot access any decrypted content. The service is available as a cloud solution and, in certain plans, can also be self hosted.

For teams and companies, there are organisational features that allow shared access to vaults, management of access rights and the definition of security policies.

Category: accounting and finance

sevDesk

sevDesk is a cloud based accounting and invoicing platform aimed mainly at small businesses, self employed professionals and freelancers. The tool allows users to create quotes and invoices, capture receipts, assign payments and run basic reports on the financial situation.

Receipts can be captured digitally, uploaded and read automatically through OCR and AI based recognition in order to generate booking suggestions. Requirements specific to the German market, such as compliant archiving under GoBD rules, value added tax logic and interfaces for tax advisers, for example export in the DATEV standard, are supported.

Lexware Office

Lexware Office is a cloud based accounting and invoicing platform for small businesses, self employed professionals and freelancers. The service combines receipt capture, invoicing, the income surplus calculation (Euer), advance VAT returns and bank integration in one system.

Receipts can be captured digitally, uploaded and posted to the accounts. Based on this data, Lexware Office creates the income surplus calculation and various reports. The software includes features for creating invoices, quotes, delivery notes and reminders, for submitting advance VAT returns through ELSTER and for compliant archiving under GoBD rules.

Category: asynchronous communication (video)

Loom

Loom is a tool for asynchronous video communication. Users can record their screen, camera and microphone and share the resulting video through a link. This makes it possible to provide status updates, explain processes or give feedback without scheduling a live meeting.

Recordings can include comments and reactions, and viewers can watch the video directly in the browser without downloading any files.

Loom is especially useful for product demos, walkthroughs of documents or processes and for explaining complex topics that would be difficult to understand through text alone.

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Room booking

Guide: How to organise desk sharing in four steps

Desk sharing means that office workstations are used by several employees, depending on their attendance and the type of work they are doing. For this model to work fairly and reliably for everyone, you need clear and consistent structures.

Organising desk sharing: key takeaways

  • Measure real utilisation: Track actual office attendance and workstation use for two to four weeks, for example with automated data from PULT Presence.
  • Determine the desk sharing ratio: Use the measurement data to calculate how many workstations you truly need, including peak days and special cases.
  • Structure the office: Set up standardised workstations and divide the space into areas for focused work, team work, meetings and phone calls.
  • Define rules: Establish guidelines for booking, clean desk expectations, behaviour in each zone and data protection.
  • Organise booking: Use a central booking system to reserve desks, rooms and zones reliably and to detect no shows automatically.

Step 1: needs analysis and planning

To make desk sharing work well in your organisation, you need a simple but reliable set of data. The goal is to determine how many people are actually in the office at the same time and how intensively your workstations are used. Only with these numbers can you decide how many desks you will need in the future.

Measuring actual office attendance

With PULT Presence you can capture office attendance and see how many employees are on site at the same time. Your team does not need to do anything, because detection happens passively. There is no extra effort involved:

  • Automatic check in through the company Wi Fi
  • No manual action required from employees
  • Compliant with data protection rules, because only aggregated attendance values are used
  • Detection of actual attendance rather than bookings, so no shows are excluded

This gives you precise office attendance data over a period of two to four weeks without needing to introduce a booking system beforehand.

Measuring the actual use of your workstations

Alongside attendance tracking, you should record how many desks and areas are actually being used. With PULT Office Insights you receive:

  • Utilisation reports for desks, rooms and zones
  • Visualisations of how each area is used on the floor plan
  • No show rates
  • Office utilisation by day and time

This lets you see immediately which areas are overused and which are underused.

Calculating the desk sharing ratio

The desk sharing ratio shows the relationship between the number of available workstations and the total number of employees.

Example: you have one hundred employees and seventy workstations. Your desk sharing ratio is zero point seven.

When you use this metric, take into account employees who still require a permanently assigned workstation. This may be necessary due to physical needs or because they rely on specialised hardware, for example a high performance video editing setup.

Define your target setup

Based on your attendance data, usage data and the desk sharing ratio, you decide:

  • How many workstations you will need in the future
  • Which areas need to be adjusted and whether, for example, more space for team meetings is required
  • Whether any parts of the office should be redesigned or repurposed

2. Set up the office for desk sharing

For desk sharing to work well for everyone, the office needs the right structure and an environment that supports the new concept. This includes standardised workstation equipment, new storage options and redesigned areas and zones.

Standardised and ergonomic workstations

The daily switch between different workstations is most comfortable for your employees when every desk has the same equipment. Make sure you provide:

  • height adjustable desks
  • identical monitor setups
  • universal docking stations or monitor adapters
  • ergonomic chairs that can be adjusted quickly
  • reliable Wi Fi throughout the entire office

Sufficient storage space

In a desk sharing setup, everyone needs a place for personal work items and clothing, for a backpack or bag, for bike helmets or a favourite mug. The following solutions have proven effective:

  • lockers
  • sufficiently large storage cupboards
  • mobile pedestals for work items such as a keyboard, mouse or headset

Here is the natural English translation:

Divide the office into zones

Zoning helps prevent disruptions and makes the space more usable. Typical areas include:

  • quiet zones with single workstations for focused work
  • areas for phone calls and video calls
  • zones for team work and collaboration
  • break areas
  • rooms or zones for exercise, balance and recovery

3. Introduce desk sharing rules

Few but well considered desk sharing rules create fairness and maintain hygiene at all workstations.

  • Booking rules: define how far in advance workstations can be reserved. In PULT you can specify for each employee, team and department which resources they are allowed to book.
  • Clean desk policy: it requires that sensitive data, storage devices and documents are not left on desks. Computers must be locked even during short absences.
  • Behaviour in different zones: set expectations for how people should behave in each area, for example consideration and silence in quiet zones.
  • Cleanliness: workstations should be left clean and tidy, and no personal items may remain. Provide stations with wipes and cleaning supplies to support this.

4. Introduce the booking process and booking software

A desk booking system makes daily work easier for your team. In PULT, individual workstations, meeting rooms, zones and parking spaces can be reserved reliably in advance.

These resources can be booked in PULT

With PULT your team can reserve the available spaces in your office in advance.

  • workstations and desks
  • zones you have defined, such as quiet areas, team zones and recreation areas
  • meeting rooms
  • parking spaces
  • visitor workstations
  • catering or additional services for meetings

How desk booking works in PULT

Your employees can make reservations in PULT in several ways:

  • on a smartphone, tablet, laptop, desktop or terminal
  • through interactive floor plans that show available spaces in real time
  • through integrations in Slack, Microsoft Teams, Outlook or Google Calendar
  • with filters that allow them to select a workstation based on available equipment or the type of zone

If a team member does not show up for their reservation, PULT can release the booking automatically and make the resource available again. You can define how long the reservation should remain active after the scheduled start time.

Automatic attendance detection

Check in happens automatically through the company Wi Fi with a zero click process. As soon as one of the employee’s devices connects to the network, PULT recognises their presence.

  • no manual confirmation or check in required
  • reliable detection of actual attendance
  • accurate identification of no shows

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Tipp: Here you will find desk sharing insights and practical tips on how desk sharing works in public sector organisations.
Hybrid Work

Future of work: the most important developments through 2050

The future of work will reshape companies, jobs and collaboration over the coming decades. Breakthroughs in AI, demographic shifts, climate change and economic transformation will have their strongest impact between 2030 and 2050.

Future of work: key takeaways

  • The future of work through 2050 will be shaped by digitalisation and AI, demographic change, hybrid work models and a shift in values toward more autonomy and meaningful work.
  • AI and automation take over repeatable tasks and reshape job profiles. Human work moves further toward analysis, problem solving and interpersonal responsibilities.
  • Work takes place in more locations. Offices, home offices and third spaces form a flexible ecosystem. The office becomes the place for collaboration, workshops and alignment.
  • Desk sharing and activity based working replace assigned desks in favour of bookable work zones.
  • Working hours shift toward results rather than presence. Flexitime, trust based working and flexible time accounts continue to gain ground.
  • Employees gain new opportunities through new models and career paths but also face risks such as information overload or blurred boundaries.
  • Companies need to adapt their structures, leadership, workspaces and skill development to remain productive and competitive.

What are the most important developments shaping the future of work?

The most important developments shaping the future of work are digitalisation and AI, demographic change, climate change and ecological transformation, new ways of working and a shift in values toward flexibility and meaningful work.

These five trends determine how companies will be organised between 2030 and 2050, which tasks become automated, which skills grow in importance and how workplaces and work models evolve.

Digitalisation, automation and artificial intelligence

Artificial intelligence and the new systems emerging from it are among the strongest forces shaping the coming decades.

Key developments:

  • Generative AI automates analysis, research and writing tasks.
  • Process automation through RPA and machine learning replaces repetitive work and speeds up administrative workflows.
  • Robotics becomes more affordable and usable in smaller production environments.
  • Platform technologies standardise many work processes and enable distributed collaboration.

Impact:

  • A large share of tasks in administration, customer service, finance, production and logistics can be automated or heavily supported by AI by 2035.
  • Knowledge work shifts toward roles that supervise, guide and interpret.
  • New job profiles emerge at the intersection of technology, data and organisational development.

Demographic change and the shortage of skilled workers

Germany and Europe are facing a profound demographic shift.

Key developments:

  • The share of older workers rises significantly while the number of younger workers declines.
  • Many qualified professions, including IT, healthcare, engineering and education, are already severely understaffed.
  • From 2030 onward the retirement of the large baby boom cohorts reaches its peak.

Impact:

  • The shortage of skilled workers remains a structural issue and intensifies in several fields.
  • Companies need to focus more on employee retention, continuous training, reskilling, automation and international recruitment.
  • Older employees gain a more important role in organisations through knowledge transfer and more flexible work models.

Climate change, decarbonisation and green jobs

The ecological transformation is a long term trend that is reshaping economies and labour markets.

Key developments:

  • National and European climate targets create new demands for companies, especially in industry, energy, mobility and construction.
  • Sustainability reporting through ESG frameworks becomes more binding and more complex.
  • Renewable energy, circular economy models and resource efficiency gain importance.

Impact:

  • The demand for green skills rises steadily.
  • New fields emerge in energy production, decarbonisation technologies, environmental management and sustainable product design.
  • Companies need to realign their processes, products and supply chains.

New ways of working: hybrid, remote and platform based work

Work location and working hours become more flexible and more digital.

Key developments:

  • Hybrid work models that blend home office and office days have become standard in many companies and public institutions.
  • Remote work remains at a high level, especially in knowledge intensive roles.
  • International contractors can be integrated more easily.

Impact:

  • Organisations need to rethink collaboration, communication and meeting structures.
  • The demand for digital infrastructure, including collaboration software and desk booking tools, continues to grow.
  • Employment models become more diverse. Permanent roles, freelancing and project based work coexist.

Shift in values: purpose, autonomy and work life integration

Changing expectations around work and working hours shape how recruitment, retention and company culture are organised.

Key developments:

  • Younger generations expect more autonomy, opportunities for development and a workplace that makes a meaningful contribution to society.
  • The desire to balance work, family and personal projects grows stronger.
  • Mental health and managing workload become increasingly important.

Impact:

  • Employer attractiveness depends more heavily on culture, autonomy and development opportunities.
  • Leadership shifts toward trust and results.

How will jobs and skills change in the future of work?

Jobs and the skills required for them change in the future of work mainly through automation, AI support, new professional fields and a growing need for digital, social and analytical capabilities.

Routine tasks decline while tasks that rely on creativity, problem solving and human interaction gain importance.

Which types of work are most affected by automation?

Straightforward tasks with a high degree of repetition are the easiest to automate. These include:

  • administrative processes such as data entry and scheduling
  • standardised analysis and reporting tasks
  • parts of customer communication such as first contact or frequently asked questions
  • simple production, warehouse and inspection routines
  • documentation and form processing

In many fields these tasks are not fully replaced but partially automated by AI systems. Employees then take on roles that supervise, guide or interpret.

Which competencies will become especially important?

The future of work requires a blend of digital, analytical and interpersonal skills. The most important include:

  • digital fundamentals: working with AI, data literacy and digital communication
  • social and communication skills: collaboration, conflict resolution and empathy
  • analytical capabilities: problem solving and interpreting complex information
  • adaptability: continuous learning, openness to change and strong self management
  • creativity: developing new ideas, concepts and solutions

These competencies become more important across almost every profession, regardless of qualification level.

How can employees prepare for the future of work?

Employees should take an active approach to developing their skills. Key steps include:

  • assessing your current skills and comparing them with future requirements
  • building AI and data literacy regardless of your industry
  • upskilling or reskilling through microlearning, certificates or part time training
  • actively maintaining your professional network both inside and outside your company
  • strengthening self management and resilience to navigate change

How will the future of work affect companies, public institutions and leadership?

The future of work affects companies primarily through changes in technology, the shortage of skilled workers, ecological requirements and new ways of working.

How are organisational structures changing?

Organisational structures in companies and public institutions become more flexible and more cross functional overall. Typical developments include:

  • fewer or flatter hierarchies with more responsibility placed in teams
  • project oriented ways of working gain importance
  • networked collaboration replaces siloed structures
  • role models that are based on tasks rather than rigid job descriptions

How is collaboration changing?

Work processes become more digital, easier to understand and more standardised. Key changes include:

  • digitised workflows replace manual processes
  • shared work platforms form the basis for collaboration in distributed teams
  • standardising repeatable processes through automation
  • linking office and remote work through unified software

What requirements arise for the infrastructure?

Companies need modern office concepts and a reliable infrastructure:

  • stable digital systems for communication, coordination and documentation
  • booking and workplace systems designed for hybrid office models
  • well equipped meeting rooms that support participation from any location
  • data security and access controls, especially for AI applications
  • a workspace that supports both focused individual work and collaboration on team days

How will work location and the workplace change in the future of work?

Work location and the workplace change fundamentally because work is no longer tied to a fixed desk or a rigid timetable. Tasks are carried out where they can be done most effectively and at times that fit both operational needs and personal schedules.

Companies combine the office, home office and additional work locations into a single system where attendance, equipment and collaboration are aligned with how employees actually work.

Shift from assigned desks to flexible concepts

The traditional personal desk becomes less important. Instead, companies adopt models that reflect actual attendance and employee needs more accurately:

  • multiple work locations complement the office such as home office, coworking spaces and mobile work setups
  • not all employees are on site every day and attendance depends on tasks, meetings and the need for coordination

Office space is planned with fewer individual desks and more zones for focused work, collaboration or relaxation and exercise.

  • quiet zones for focused individual work
  • project and team areas for shared tasks
  • private spaces for calls or confidential conversations
  • meeting rooms for coordination
  • recreation and break areas for recovery

The driver behind this shift is the rise of hybrid work. According to ifo Institut, by early 2025 around twenty five percent of employed people in Germany were working from home at least part of the time. Companies are adjusting their office space because on average about a quarter of all desks remain unused on a regular basis.

Under these conditions, desk sharing makes the office suitable for what is known as activity based working. Employees choose the place, room or zone that best fits the task at hand.

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Hybrid Work

Hybrid working trends 2026 in Germany and the EU

Hybrid work has established itself as a stable model. Data from Germany, Europe, the United States and international comparison studies show a consistent picture. Most knowledge intensive industries work in hybrid setups with two to three days in the office each week.55

Hybrid working trends: key takeaways

  • Hybrid work is one of the most common working models in Germany and across the EU. Employees work from home an average of two days per week and use office days for coordination and collaboration.
  • Two to three regular in office days have become standard. Teams set shared office days so colleagues can meet and projects can move forward.
  • Fully remote work is becoming less common. Hybrid work remains the preferred model because home office and office days support different types of tasks.
  • Companies use meeting windows and protected focus time to structure the day.
  • Office space is being redesigned. Individual desks are reduced and new zones are added for focused work, collaboration, video calls and breaks.
  • Desk sharing continues to grow because it creates space for these new zones and matches the irregular office attendance patterns of hybrid work.

Starting point: hybrid working trends 2025 and 2026

The use of hybrid work is far higher than before the pandemic and, after a short peak during the crisis years, has settled at a stable long term level.

The clear focus is on hybrid models that combine home office and office work with regular in office days. Fully remote work remains the exception.

Hybrid work in Germany

  • According to Statistisches Bundesamt, twenty four percent of employed people in Germany worked from home at least occasionally in 2024, almost identical to 2023.
  • Among those who used home office, twenty four percent worked exclusively from home, down from twenty six percent the year before. The sharp drop compared with 2021, when the figure was forty percent, shows that hybrid work rather than full remote work now dominates.
  • Findings from the ifo Institut confirm this stability. In February 2025, twenty four point five percent of employees in Germany worked from home at least part of the time. This share has remained consistently around twenty five percent for more than two years.

Context:

  • Germany is slightly above the EU average but below leading countries such as the Netherlands and the Nordic states.
  • Hybrid work has become standard in medium sized and large companies, while the share remains much lower in small and medium sized enterprises and in sectors where remote work is not feasible..

Trends in hybrid work

Hybrid work in Germany and across the EU will be shaped mainly by set in office days, coordinated team routines and well established workflows. Office days are used deliberately for tasks that require personal interaction.

Companies are adapting their office space to hybrid work, introducing clear guidelines and investing in technology that supports working from different locations.

Set in office requirements

Many companies are introducing two to three required office days per week. These guidelines are meant to create reliability and ensure that teams do not only meet by chance. The teams themselves decide which days make the most sense, for example for project coordination or planning sessions.

For example, a team might decide that Monday and Wednesday are their shared office days. Monday is used to align on tasks and Wednesday is dedicated to collaborative project work. The remaining days can be chosen freely.

Office days as collaboration days

Going to the office increasingly serves specific purposes:

  • project work
  • onboarding
  • in person meetings
  • joint planning
  • social connection

Employees come to the office because the team has scheduled workshops for that day or because a new colleague is being onboarded.

Guidelines for collaboration

Hybrid work makes it harder to sit together spontaneously and discuss plans, concepts or ideas. For many people a video call is not an adequate substitute.

  • set periods with no meetings
  • a clear requirement to document decisions
  • a structured approach to meetings to keep them short
  • guidelines for response times in chats and emails

A company might introduce daily focus hours from nine to twelve. During this time no meetings are allowed and no immediate chat responses are expected.

Changes to office space

Companies are redesigning their office space fundamentally under hybrid work conditions. Since many employees now come to the office only two or three days per week, fixed desks often remain unused.

This creates space for areas that match the type of work being done and give the office a clear advantage over the home office. The layout follows the activity based working principle.

Employees choose their work location based on the task at hand and may switch locations several times throughout the day. The main changes can be grouped into four areas.

Areas for focused work

Open plan offices often offer too little quiet. Companies therefore create zones intentionally designed for tasks that require concentration:

  • individual workstations with visual and acoustic shielding
  • use of sound absorbing materials such as textile surfaces, acoustic ceilings, partitions or large plants
  • phone booths and small soundproof rooms for video calls or confidential conversations

These areas ensure that employees can work without interruptions and that office days become genuinely productive.

Areas for collaboration and exchange

Many employees come to the office to coordinate in person or work together on projects. This makes collaborative spaces much more important.

  • open workshop areas with movable or wheeled tables, whiteboards and partition walls
  • meeting rooms in various sizes equipped with video technology for hybrid meetings
  • flexible team zones that can quickly adapt to different group sizes

Social and break areas

To keep the office an attractive place to work, companies are investing more in the overall quality of the environment.

  • lounges, kitchen and café areas for conversations and breaks
  • relaxation or movement zones such as fitness areas, quiet rooms or playful elements
  • improved catering options including canteens, snacks or drinks

Adapting the technical setup

Hybrid work functions best when the technology supports it. This includes hardware, software and room equipment. Many companies have introduced systems that make switching between home office and the office easier.

  • workplace, room, zone and parking space booking systems such as PULT
  • storage solutions like lockers, since fixed desks are no longer assigned
  • standardised ergonomic equipment at every workstation, for example height adjustable desks, docking stations and monitors
  • reliable video conferencing technology
  • shared document platforms
  • data on office utilisation
  • security solutions for working on the go

Example: An employee can book a desk for the next day via an app the evening before and, once in the office, has access to the same documents and tools as at home.

Using the hybrid working trend as an opportunity

Hybrid work almost inevitably leads to unused individual desks and creates an opportunity to redesign office space so it offers employees more than before.

When people are in the office only two or three days per week, many desks remain empty. The number of individual workstations can therefore be reduced, and the team shares a smaller pool of desks.

This frees up space that can be repurposed to add real value to the working day: areas for quiet focus, for collaboration and exchange, for video calls and for relaxation.

For meetings and teamwork, there are open areas with movable tables, whiteboards and video equipment. For breaks and social interaction, companies create lounges, kitchens and café zones. All of this becomes possible because a permanently assigned desk for every employee is no longer necessary.

The foundation for this is desk sharing. Under this concept, all workstations, zones and rooms are available to everyone. A booking system ensures that everything is allocated fairly.

In the PULT booking system, your employees reserve the space they want in advance and it is then assigned to them reliably:

  • workstations, rooms and zones can be reserved reliably
  • attendance in the office becomes visible automatically
  • utilisation data shows how the office space is actually used
  • check in happens automatically through PULT Presence

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