How the world's leading music video network brought office attendance into focus across three continents

Vevo delivers 22 billion views and 1.5 billion hours of music video every month, from a catalog of over a million videos. Behind that scale, a three-person IT team needed one reliable answer to a deceptively simple question: who is actually in the office? With PULT Presence, they got it, across 7 locations on three continents, without adding a single piece of hardware.

7 locations

Locations

~10% more attendance

after rollout

{{quote1}}

The Challenge

When you operate at Vevo's scale, the office is part of how the work gets made. The company built its reputation as the world's leading music video network, delivering more than 22 billion views and 1.5 billion hours of music video every month from a catalog of over a million videos, and running the largest network of music channels on YouTube. It does this with offices in New York, Los Angeles, Chicago, London, and Sydney and dedicated content studios in Brooklyn and the LA Arts District. Vevo runs a hybrid model with a three-day in-office requirement and around 200 employees at its New York headquarters alone. The entire global footprint is supported by a lean IT team of three, led by Stephen Bruno, SVP of IT Strategy and Operations.

As Vevo continued investing in collaborative office spaces across its global footprint, the company needed a more reliable way to understand how those spaces were being used. Existing access data only told part of the story: badge activity at headquarters could be incomplete when employees entered in groups, while smaller offices and studios used different access setups that made consistent reporting difficult. "Before, we had an incomplete picture," Stephen recalls. Building even a basic view of attendance often meant reaching out to local teams and relying on estimates rather than consistent, centralized data.

The one structured process that existed, pulling card swipe data into a spreadsheet for leadership, covered only the New York HQ and consumed several hours of IT time every month. And Stephen had already been down this road. A network-based presence feature from an established US provider turned out buggy, with support that was hard to reach. Another vendor he evaluated had no real product in the space. Vevo needed precise, network-based attendance data across every location, without adding hardware and without adding headcount.

Why PULT

Stephen first discovered PULT while researching workplace attendance and office utilization tools, including through ChatGPT-assisted research. After reviewing PULT's website and capabilities, he reached out to learn more. From the first conversations with founder Julius and the engineering team, three things stood out and helped make PULT the clear choice for Vevo.

1

First, PULT supported the systems Vevo already relied on. Core platforms including Meraki, Jamf, and BambooHR, were fully supported out of the box, alongside Slack. For a cloud-first company looking to avoid unnecessary complexity, that was the dealmaker, and no competitor matched it as cleanly.

2

Second, a direct line to the people building the product. The initial release covered around 70% of what Vevo needed, but PULT made a concrete roadmap commitment to build out the presence reporting, and then delivered on it. "Once I understood what the roadmap for the product was, I didn't have many concerns," Stephen says.

3

Third, PULT provided a more reliable attendance signal. Network-based detection gave Vevo a consistent way to understand office presence across locations, including studios without traditional badge systems. Unlike access card data, which can be incomplete when employees enter in groups, network presence offered a clearer and more dependable view of actual office usage.

PULT in Action

Today, PULT Presence runs across all seven Vevo locations, offices and studios alike. Presence is detected passively through the existing Meraki network and Jamf-managed devices, with no sensors, no badges, and no new hardware to deploy or maintain. For devices outside the standard MDM workflow, PULT's engineering team worked with Vevo to create an approved alternative approach, helping ensure attendance data remained complete and consistent across the full office footprint.

The BambooHR integration is what makes the data not just accurate but fair. Vacation and sick days flow directly into attendance averages, ensuring approved time away is reflected accurately and employees are not misrepresented in three-day policy reporting. Remote weeks are next on Vevo's roadmap. All of it lands in a single dashboard leadership can access directly, allowing them to review attendance trends for their teams instead of funneling requests through IT.

The setup itself was almost anticlimactic, in the best way. It took a few hours, and the system was already pulling data. Ongoing maintenance is close to nothing, an occasional check, roughly once a month, to keep device records in sync after a hardware swap.

{{quote2}}

The Results

1

One source of truth for 7 locations. Attendance and three-day-policy compliance are now visible per office and per department in a single dashboard, including studios that previously had no reporting whatsoever.

2

A measurable increase in office participation after rollout, which Stephen estimates at around 10%, as expectations became clearer and reporting became more consistent across locations.

3

Manual reporting eliminated, ~5 hours/month saved. The old spreadsheet process only ever covered the New York HQ; today all 7 locations are captured automatically, and the answer to "who's in the office?" takes seconds, straight from the app.

4

Reliable attendance data Vevo can trust. Network-based detection replaced guesswork, card swipes, and the old "eye test" with accurate, automatically captured data that leadership relies on every day.

5

Accountability distributed. Leadership is able to pull reporting directly, freeing the IT team from being the bottleneck for every workplace question.

6

Smarter operations. The facilities team plans catered lunches and events from real historical attendance per weekday, rather than guessing.

7

Real estate decisions backed by data, with presence data now informing whether Vevo's footprint matches actual usage and where flexible seating or hoteling models may make sense.

8

Engineering that moves with you, building fixes whenever an issue arose, including a custom approach for devices outside the standard MDM workflow, so the product keeps fitting Vevo rather than the other way around.

9

A genuine set-it-and-forget-it solution, with maintenance so light that a lean IT team runs it across a global footprint without breaking stride.

{{quote3}}

Ready for similar results?

Curious how this would look for your team? Vevo brought its entire global footprint into focus without adding new hardware, increasing operational overhead, or relying on manual reporting. If you want the same clarity on office attendance, we're happy to show you how PULT Presence fits your setup.

If your IT infrastructure is set up accordingly, PULT is the best and most comprehensive solution for office attendance analytics.
Stephen Bruno
SVP IT Strategy & Operations
Anytime we ran into an issue, the engineering team just built a fix. They always built a fix for us.
Stephen Bruno
SVP IT Strategy & Operations
Easy, simple API integrations that, once turned on, just started capturing data. It just worked. If it was difficult to maintain, I likely would not be using it, and we appreciate set-it-and-forget-it solutions here.
Stephen Bruno
SVP IT Strategy & Operations