The Challenge
When you operate at Vevo's scale, the office is part of how the work gets made. The company built its reputation as the world's leading music video network, delivering more than 22 billion views and 1.5 billion hours of music video every month from a catalog of over a million videos, and running the largest network of music channels on YouTube. It does this with offices in New York, Los Angeles, Chicago, London, and Sydney and dedicated content studios in Brooklyn and the LA Arts District. Vevo runs a hybrid model with a three-day in-office requirement and around 200 employees at its New York headquarters alone. The entire global footprint is supported by a remarkably lean IT team of three, led by Stephen Bruno, SVP of IT Strategy and Operations.
A company that invests this seriously in its real estate expects its teams to use it. But for a long time, Vevo simply could not see whether they did. Card key data at the headquarters was unreliable, because people arrive in groups, one person swipes, and everyone walks in. Smaller offices had no reporting at all, and the studios ran on lock and key. "Before? It was all guessing," Stephen recalls. Getting any picture of attendance meant reaching out to people at each location and asking them to estimate.
The one structured process that existed, pulling card swipe data into a spreadsheet for leadership, covered only the New York HQ and consumed several hours of IT time every month. And Stephen had already been down this road. A network-based presence feature from an established US provider turned out buggy, with support that was hard to reach. Another vendor he evaluated had no real product in the space. Vevo needed precise, network-based attendance data across every location, without adding hardware and without adding headcount.
Why PULT
How Stephen found PULT says a lot about how the best IT leaders evaluate software today: he asked ChatGPT. PULT came up, he checked the website, and reached out. From the first conversations with founder Julius and the engineering team, three things made PULT the clear and confident choice.
PULT in Action
Today, PULT Presence runs across all seven Vevo locations, offices and studios alike. Presence is detected passively through the existing Meraki network and Jamf-managed devices, with no sensors, no badges, and no new hardware to deploy or maintain. For the share of the workforce on PCs without MDM coverage, PULT's engineering team built a custom solution that captures those devices by MAC address through Slack, so not a single location falls out of the picture.
The BambooHR integration is what makes the data not just accurate but fair. Vacation and sick days flow straight into attendance averages, so an employee who was out for two weeks is never wrongly flagged as non-compliant when they were in fact meeting the three-day policy. Remote weeks are next on Vevo's roadmap. All of it lands in a single dashboard that senior leadership and HR open directly, managing their own teams' compliance instead of funneling every request through IT.
The setup itself was almost anticlimactic, in the best way. It took a few hours, and the system was already pulling data. Ongoing maintenance is close to nothing, an occasional check, roughly once a month, to keep device records in sync after a hardware swap.
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The Results
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Ready for similar results?
Curious how this would look for your team? Vevo brought its entire global footprint into focus with a team of three, no new hardware, and no manual reporting. If you want the same clarity on office attendance, we're happy to show you how PULT Presence fits your setup.
