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Desk Hoteling: How to Implement Desk Hoteling Successfully and Legally in Germany
Fixed desks are an unnecessary expense. With desk hoteling, workspaces can be booked on a daily basis, much like a hotel room.
Fixed desks are an unnecessary expense. With desk hoteling, workspaces can be booked on a daily basis, much like a hotel room.
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Internationally, this has been standard practice for years, but in Germany it comes with specific requirements. Employee participation, occupational safety, and data protection determine whether the implementation is legally sound or turns into a pitfall later on. This article explains the concept, provides its legal context, and highlights what matters most during implementation.
Desk Hoteling: The Basics
- Desk hoteling is a workspace model in which employees reserve their desks in advance.
- In Germany, the works council’s right to co-determination under Section 87 of the Works Constitution Act (BetrVG) applies upon implementation.
- Even if several people share a desk, the employer is responsible for ensuring that each workstation is ergonomically suitable, provides sufficient space to move around, and does not pose any health risks.
- Booking software must be used in compliance with the GDPR. Data minimization and the avoidance of performance monitoring are key considerations here.
What is desk hoteling?
Desk hoteling refers to a flexible workspace concept in which employees reserve a desk in advance for a specific day or period. Instead of having a permanently assigned seat, there is a shared pool of workstations from which everyone can choose as needed.
This topic is becoming increasingly relevant. According to the ifo Institute, approximately 24.5% of employees in Germany work from home at least part of the time. At the same time, in its study “Home Office and the Future of Offices” , the ifo Institute forecasts a structural decline in demand for office space of around 12% by 2030. Companies are responding by downsizing their spaces and switching to desk sharing.

Employees can use the Desk Booking Software to see which seats are available in real time, book them with just a few clicks, and know where they’ll be sitting and which colleagues are nearby even before they arrive.
Desk Hoteling, Hot Desking, and Desk Sharing: What's the Difference?
The three terms "desk hoteling," "hot desking," and "desk sharing" are often used interchangeably, but they refer to different models each with its own implications for the company:
- Hot desking: First-come, first-served. Employees spontaneously choose an available seat on the spot. If you arrive late, you’ll be out of luck.
- Desk Sharing: A workstation is shared by several people according to a fixed schedule, often in a 3:2 or 2:1 ratio. The specific assignment is sometimes managed with software and sometimes without.
- Desk Hoteling: Employees reserve their desks in advance using software. This provides the same predictability and structure as a traditional office, while also offering the space efficiency of shared workspaces.
Desk hoteling is therefore the option that is best suited for hybrid teams in larger companies. No one comes to the office only to find themselves without a seat. This eliminates the risk of “desk hunting.”
What are the benefits of desk hoteling?
It offers concrete benefits on several levels:
- Space efficiency: Office space is allocated based on actual needs, not on the maximum capacity of full occupancy, which rarely occurs anyway.
- Transparency: Employees can see if a spot is available and which team members will be on-site.
- Predictability for Office Teams: Cleaning, catering, and reception services can be tailored to actual occupancy rather than assumptions.
- Data-driven decision-making: Booking patterns reveal which zones are in demand and where space can be reduced.
Less stress in everyday life: No more searching for a seat in the morning; teams come together in a targeted manner.
Legal Requirements for Desk Hoteling in Germany
In Germany, it is generally permissible to implement desk hoteling. However, there are legal requirements that must be met. By following the rules, you can avoid costly corrections and legal disputes.
Co-determination: Does the works council have a say?
According to the Federal Labor Court and lower courts, the mere decision to introduce desk hoteling is not subject to co-determination. The employer may, within the scope of its managerial authority, decide how workstations are organized. However, several implementation details are subject to co-determination under § 87 of the Works Constitution Act (BetrVG):
- Workplace Order (Section 87(1)(1) of the Works Constitution Act (BetrVG)): Clean-desk policies, guidelines on personal belongings, and shared use of space (e.g., combining work areas and break areas).
- Technical monitoring systems (Section 87(1)(6) of the Works Constitution Act (BetrVG)): As soon as accounting software is used that theoretically allows conclusions to be drawn about behavior or performance, the works council must be consulted.
- Occupational Health and Safety (Section 87(1)(7) of the Works Constitution Act): When different users occupy the same desk on the same day, new questions arise: How often is the desk cleaned? How are noise levels in open-plan offices limited? The works council has the right to participate in decisions regarding such occupational health and safety regulations.
- Operational Change (Section 111 of the Works Constitution Act): If desk hoteling is combined with the renovation or redesign of entire office areas, this is often considered an operational change. In such cases, the works council has a broader right to information and negotiation that goes beyond the scope of mere co-determination under Section 87 of the Works Constitution Act.
The Baden-Württemberg Regional Labor Court clarified this further in August 2024 (Order of August 6, 2024, Case No. 21 TaBV 7/24): Neither desk sharing nor a clean desk policy as an overall concept requires consent, but specific rules regarding what items employees are allowed to bring in or how spaces are used for dual purposes certainly do.
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If your company has a works council, you should involve it from the very beginning. A works council agreement is the most reliable way to ensure that the arrangements are legally sound.
Occupational Safety: What Does the Workplace Ordinance Require?
The provisions of the Workplace Ordinance (Section 3a ArbStättV) and the Occupational Safety and Health Act (Section 5 ArbSchG) apply in full even to shared workstations. In essence, this means:
- Every workstation must be ergonomically adjustable to suit individual needs. Height-adjustable desks and chairs are required when different people work at the same station.
- The space requirements specified in ASR A1.2 remain in effect. As a rule, 8–10 m² are allocated per workstation.
- A risk assessment pursuant to Section 5 of the Occupational Safety and Health Act (ArbSchG) is mandatory and must take into account the specific characteristics of changing usage patterns (hygiene, psychological strain caused by “desk hunting,” noise).
- Computer workstations (ASR A6) must meet the minimum requirements for the monitor, keyboard, lighting, and space for movement, regardless of who is using them.
As a result, desk hoteling works well only in environments where workstations are standardized and fully equipped. Equipping some workstations with monitors and docking stations while leaving others without creates inequality. And that immediately reduces acceptance.
Privacy: GDPR-compliant booking software
Every desk-hoteling solution processes personal data. Who books which desk and when? Who is in the office and when? This means that the provisions of the GDPR apply, particularly the principle of data minimization.
This means:
- Only data that is strictly necessary for the purpose of the booking may be collected.
- Performance or conduct evaluations are not permitted. Attendance data may not be used to evaluate individual employees.
- Analyses must be anonymized at the team or zone level.
- Employees must know what data is being collected and for what purpose.
- With Wi-Fi-based presence detection, such as that used by PULT Presence, it is essential to ensure that no movement profiles are created.
Compliance Checklist Before Implementing Desk Hoteling
Before you launch a desk-hoteling project, you should make sure you’ve covered these points. If you handle this properly from the start, you’ll avoid having to make corrections later on.
- Involve the works council early on: No rollout without prior consultation. Especially when accounting software is involved, there is no way around the right to co-determination.
- Conduct a risk assessment: In accordance with Section 5 of the Occupational Safety and Health Act (ArbSchG) for the new workstations, including psychological stress resulting from changing usage.
- Establish ergonomic standards: Height-adjustable desks, adjustable chairs, docking stations, and monitors must be available at every shared workstation.
- Create a privacy policy: What data does the software collect, how long is it stored, and who has access to it? These questions need to be answered before any contracts are signed.
- Define hygiene protocols and cleaning schedules: When users change daily, surfaces and work equipment must be cleaned more frequently than when users have assigned seats.
- Document the rules in writing: Ideally, all rules should be included in a company agreement, but at a minimum they should be set forth in an internal policy that all employees are aware of.
Desk Hoteling: Setting the Course for the Workplace of Tomorrow
The figures from the ifo Institute leave little room for doubt. Hybrid work is here to stay, and office space will continue to shrink. Companies that switch to desk hoteling now are laying the groundwork for an organization that can adapt to the changing world of work without having to constantly make adjustments.
Whether desk hoteling ultimately works depends less on the software and more on how smoothly it was implemented. If you plan ahead from the start, you’ve already cleared the biggest hurdle. PULT takes care of the rest.































