Understanding and Successfully Implementing Desk Booking

Desk booking is more than just a digital reservation tool: it's changing how offices are used. This article shows how companies can successfully make the transition from fixed to flexible workspaces: What are the requirements? What mistakes should be avoided? And how can you get employees on board with the new model?

Understanding and successfully implementing desk booking

Three teams in the office, a project day in the meeting room, plus a few spontaneous returnees from working from home – and suddenly there aren't enough desks. Poorly distributed? Badly planned? Not agreed upon? Find out how to do it better in this article on desk booking. You'll get an overview of how the system works, what it needs to function in everyday life, and what you should keep in mind if you want to introduce or improve it.

What is desk booking?

Desk booking refers to the digital reservation of a workspace in the office. Employees select an available desk for a specific period of time, usually via an app or web tool. The booked space is reserved for that person for the selected time. The aim is to create transparency and predictability in the use of flexible workspaces.

Desk booking should be distinguished from two related concepts:

Desk sharing is the overarching principle. It means that there are no longer any permanently assigned and furnished workstations. Instead, employees look for an available space each time they visit the office. Whether this has been booked in advance or not is still open.

Hot desking is the most spontaneous form of this: there are neither fixed places nor bookings. Whoever arrives takes a free seat. This only works as long as the utilization remains manageable.

In this logic, desk booking is a concrete method within the desk sharing model. It brings structure and reliability to the use of shared workstations, especially where spontaneous solutions such as hot desking reach their limits.

Technical and organizational basics

Three things are needed for desk booking to work smoothly:

  • A digital booking system that allows workstations to be reserved and managed transparently for all employees.
  • A clear structure in the office, with appropriately equipped workstations and clearly assigned zones.
  • Simple, comprehensible rules, e.g. for booking duration, cancellation, or seat allocation.

It is important that the concept fits your company. If you don't provide enough guidelines, you risk misunderstandings between employees, for example because several people claim the same seat. On the other hand, if you plan too rigidly, you may block the flexibility that desk booking is actually supposed to create. A good implementation strikes a balance between the two: clear guidelines that still leave plenty of room for everyday life.

Typical use cases

Desk booking is used in various contexts, especially where office utilization is not constant. Examples:

  • Hybrid working models, where employees are only in the office on certain days
  • Space optimization, for example in smaller offices or shared workspaces
  • Project work, where teams regularly need to be reorganized and organized flexibly

Desk booking is also increasingly being used in public administration – not because it is trendy, but because the pressure to use space effectively is particularly high in this sector.

How does desk booking work?

Desk booking is usually quick to implement from a technical standpoint. The real challenge lies in making it work in everyday life – for you, your team, and the organization. If you make it too complicated, you will quickly lose acceptance among your employees. If, on the other hand, you structure it in a clear, accessible, and sensible way, it will become a real relief.

Workplace reservation via app or web

The most important component is a digital system for reserving workspaces: often as an app, sometimes via a web portal. There you can see which spaces are still available on which days, often in combination with a map of the office. This means that you or your team can book not just any desk, but one that is specifically suited to that day: perhaps a quiet one, perhaps in the middle of the team or by the window.

In the best case, booking takes just a few seconds. Individual days, half days, specific time slots, and recurring appointments can usually be mapped. Canceling is just as easy. And that's exactly what's important: no one should need instructions to secure or release a desk.

Live occupancy and availability display

What you also need: a quick overview of how the office is currently being used. Good desk booking systems show you live which spaces are free, occupied, or blocked. You can see at a glance where you can sit down or where your team is sitting. Some tools also show you who is sitting where, which is helpful for coordination or spontaneous collaboration.

Insert image: Show office plan in PULT. If necessary, include several as a sideways scrollable/swipeable gallery if the plans vary greatly and therefore cover several different situations.

Integration with calendar and collaboration tools

Desk Booking is particularly useful when it can be connected to software you already use. The best solutions can be linked to Outlook, Google Calendar, Microsoft Teams, or Slack. This means that when you book a space, you automatically see the selected time slot in your calendar. Some desk booking systems go even further and help you coordinate office days within your team or plan project rooms together.

User roles, rights management, and data protection

If you work with multiple departments, you need some control options: Who is allowed to book where? Are there reserved zones for certain people? Good systems offer role and rights models that make it easy to map such requirements.

Data protection also plays a role. Who sees what? How long are bookings stored? What is anonymized? Good desk booking software comes with clear default settings so that you don't have to start a new project for IT and data protection, but can simply get started.

Advantages of desk booking for companies and employees

Desk booking is more than just digital space allocation. When done well, it changes everyday office life both structurally and culturally. For companies, it creates more overview and controllability. For employees, going to the office becomes more predictable and often more relaxed. The newly gained space can also be used sensibly and for the benefit of the working atmosphere. Here are the most important advantages from both perspectives.

More clarity and predictability in everyday life

With a booking system, everyone knows where they stand. No one comes into the office in the morning on the off chance that there will be a decent space available. Everyone in the team books in advance and their space is secured for the day. This is a real stress factor, especially when space is (intentionally) limited or there is a high turnover of staff.

Teams can also coordinate better: Who is coming when, who is sitting where? Joint office days can be planned more efficiently without endless Slack messages or calendar comparisons.

More efficient use of office space

Not everyone needs a fixed place every day. If you work systematically with bookings, you can estimate much better how many places are actually needed in the office. You can also see more clearly whether there are areas that are rarely booked or even permanently empty. Improvements can then be made in these areas to make them more attractive or use them for other purposes.

Many companies now also use booking data to develop new space concepts: more quiet zones, fewer unused desks, better utilization of meeting rooms.

Insert image: Show an area in an office that is not furnished in the traditional way. e.g., quiet zone, attractive break area, open space with movable furniture for collaboration, etc.

Fewer conflicts, less chaos

Without a system, misunderstandings quickly arise: two colleagues in the same place, empty rooms despite overcrowding elsewhere, arguments over “favorite spots.” Desk Booking prevents this because it is clear who is working where and when. This not only reduces the coordination effort, but also creates more fairness in overall usage.

Data you can really work with

As soon as you start using desk booking software, you get real usage data. How is the office being used? Which days are busy, which are quiet? Which areas are popular and which are not? This information helps you make decisions about space planning or hybrid models. Not based on gut feeling, but on facts and figures.

How can you successfully introduce desk booking?

A desk booking system can be set up quickly from a technical standpoint. But whether it works in everyday life depends on how you introduce it. The really decisive factor is whether the system is accepted by employees and actually used. And that requires an introduction.

Preparing the team for desk booking

Before you talk about tools, booking rules, or floor plans, you should clarify another question: How does your team feel about no longer having a fixed desk? Because what sounds efficient on paper can initially trigger skepticism and resistance among employees.

What employees might think and fear

Losing your own desk is more than just an organizational change. For many, it is part of their personal work environment, including the familiar view, their own coffee cup, notepads, plants, kettle, etc. When this place is taken away, it can be perceived as a loss: of familiarity, routine, belonging.

Typical questions that pop up in people's minds, often without being asked out loud:

  • Where should I go when everything is taken?
  • Will I have to look for a place every morning now?
  • Will I still be sitting together with my team?
  • Will I still have a place that is “mine”?
  • Will this make the office even more impersonal?
  • Where can I retreat to?
  • Where can I find peace and quiet to work?
  • Where can I store my personal belongings safely?

Such concerns are not irrational. They are understandable and can be addressed if you identify them early on and take them seriously.

What is needed to ensure that desk booking is not perceived as a loss

The key lies in communication and attitude: if desk booking is presented as a “cost-cutting measure” or a top-down decision, you will struggle with it. If, on the other hand, you explain why you are introducing it, how it can benefit everyone, and what specific improvements it will bring, acceptance will be much higher.

The following are helpful:

  • Early involvement: Get feedback before the system is in place, e.g., in workshops or anonymous surveys.
  • Openness: Communicate openly about what changes are planned and where there is room for flexibility.
  • Space to retreat: Create places that don't change every day, such as focus rooms or quiet areas. Not everything has to be flexible.
  • Reliability: Make sure the booking system works, because nothing undermines trust as quickly as a system that doesn't work properly.

Get opinions on what else is needed besides workplace equipment. After all, your employees are not machines; they spend a considerable part of their day at work. Discuss the desired equipment together: coffee kitchen, break area equipment, quiet zones, lockers, hygiene stations, telephone booths—there are many possibilities.

Get feedback and adapt processes

No system is perfect from day one. Collect feedback: structured, regular, and anonymous if necessary. Where are the sticking points? What is well received and what isn't? Use the feedback to adjust rules, processes, or tool configuration.

Typical mistakes in desk booking

Desk booking sounds simple at first: introduce a booking tool, release workstations, and you're good to go. But in practice, it quickly becomes apparent that small mistakes can have a big impact and that acceptance is not a given. Here are the most common pitfalls and how to avoid them.

  • Unclear framework conditions: If it is not clear which seats can be booked, how far in advance reservations can be made, or who is allowed to sit where, uncertainty and confusion arise. Therefore, define all rules before the rollout. Lack of communication: If you simply “introduce” desk booking without explaining why, what for, and how, you risk rejection. Involve the team, explain the benefits, and allow room for questions.
  • Booking system too complicated: Long loading times, confusing interfaces, or missing cancellation functions are off-putting. Choose a system that is intuitive to use, preferably on all devices.
  • Data protection overlooked or overregulated: Either data protection is ignored or the system is blocked by excessive rules. Clarify which data may be collected and choose a tool that complies with data protection regulations.

Choosing the right desk booking software

There are now numerous tools that enable desk booking: from simple calendar solutions to comprehensive platforms for entire office management. The challenge lies less in the selection than in the classification of the offerings: Which solution fits your company, your setup, and your team?

Important features of desk booking software

A good desk booking tool must first and foremost work reliably, but it must also be intuitive to use. Look out for the following features:

  • Easy booking via app or browser
  • Visual floor plan for selecting seats, zones, or floors
  • Live status display (free, occupied, blocked)
  • Option to book rooms, zones, or project spaces
  • Parking space booking also available if required
  • Integration with calendars and tools such as Outlook, Teams, or Slack
  • Rights and role system, e.g., for specific teams, departments, or special spaces
  • Visitor management, if necessary
  • Statistics on utilization and usage analysis
  • Data protection-compliant storage and management

If you work with changing teams or highly hybrid working models, the tool should also be able to handle short-term changes or cancellations without additional administrative effort.

Comparison of desk booking software providers

The most common providers differ mainly in the number of features, scalability, and depth of integration. Scalability refers to whether a software can map additional floors, buildings, and objects after a small start. Integration refers to the connection with calendars, HR software, communication tools, etc.

Some solutions offer desk booking only, while others combine it with room planning, visitor management, access control, or IoT features such as sensors for occupancy detection. Important comparison criteria are:

  • How easy is the solution to use in everyday life?
  • How many steps are required to make a booking? Is there a zero-click function?
  • How well does it integrate into existing IT structures and how high is the initial effort?
  • How quickly can it be deployed and how scalable is it?
  • Is there support available if something goes wrong?

Cloud solution vs. on-premises

Most modern providers rely on cloud-based software. This has advantages: less maintenance, no local IT infrastructure required, regular updates, and always the same version on all devices. On-premises (locally installed) can be useful if you have very specific data protection requirements or are not allowed to allow external data processing.

Scalability, support, and expandability

The larger the company, the more important interfaces, rights management, and support become. Check whether the software can keep pace with your growth. Issues such as multi-client capability (e.g., for multiple locations) or multilingualism also play a role.

Ultimately, it all comes down to one thing: desk booking works well when it is not perceived as a technical system, but as part of normal everyday office life. It must be understandable, function reliably, and integrate as smoothly as possible into the team's processes.

It is important not to burden the team with an isolated solution or to start half-baked transitions. The desk booking software PULT follows exactly this approach: PULT does not think of desk booking as a single function, but as part of an organized work environment.

The advantages of PULT:

  • Clear desk and room planning with floor plan
  • Intuitive booking, also mobile, even at short notice
  • Live occupancy status, visibility within the team
  • Integration into existing calendar and communication tools
  • Usage data for space planning and further development
  • Role and rights management for different teams or locations

This means that desk booking does not become another system that needs to be maintained, but rather a matter of course in the hybrid working day.

Desk Booking – Frequently asked questions and answers

PULT Use Cases

PULT is especially useful if you want to enable desk booking policies for the first time. It's simple, easy to use, and flexible to integrate! Try it out for free.

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FAQ

Have questions?

What is the difference between desk booking and hot desking?

With hot desking, there are usually no reservations: whoever arrives first gets what is available. Desk booking works with advance reservations and offers greater predictability and clarity.

Can I implement Desk Booking without software?

Theoretically, yes, e.g., with an Excel spreadsheet or a calendar. In practice, however, this quickly becomes confusing as soon as more than a small team is involved.

How do employees react to desk booking?

It varies: some appreciate the flexibility, others miss having a fixed structure. The key is to communicate openly and honestly from the outset and give them the opportunity to contribute.

What mistakes typically occur during implementation?

Too little communication, too much technology at once, missing rules, or no support in everyday use. Often, the problem isn't the software, but how it's introduced.

Does desk booking even make sense with hybrid work?

Especially then. When not everyone is there at the same time, you need an overview of who needs which space and when, otherwise things will become uncoordinated or inefficient.

About author

Isolde Van der Knaap

Hybrid Work Enthusiast and Account Executive

At PULT we're designing the future of the hybrid workplace for companies and their employees. Focused on SME and mid market customers in Eruope, I'm working on everything from Customer Discovery to Onboarding. I'm very passionate about new work and moved to Hamburg in 2024 even though I'm originally from France.

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Office Insights

Workplace Safety in the Office: Legal Obligations, Ergonomics and Prevention

Workplace safety in the office serves to maintain employee health and provide legal protection for employers. In modern hybrid offices, safety places new demands on the organization of desk sharing and mobile work.

Workplace Safety in the Office: Key Takeaways

  • Legal framework for workplace safety in the office: The foundation consists of the Occupational Safety Act (ArbSchG), the Workplace Ordinance (ArbStättV) and DGUV Information 215-410.
  • Risk assessment in the office: The employer must identify and document the risks (physical and psychological) for each workplace.
  • Ergonomics: Desks, chairs and monitors must be adjustable to prevent musculoskeletal disorders.
  • Personnel: Depending on company size, safety officers, first aiders and fire safety assistants must be appointed in the required numbers.
  • Safety briefings: At least once a year, all employees must be instructed on the hazards and protective measures in the workplace.

What legal regulations apply to workplace safety in the office?

Workplace safety in the office is primarily governed by the Occupational Safety Act (ArbSchG) and the Workplace Ordinance (ArbStättV), which are further specified by DGUV Information 215-410.

These regulations require employers to systematically assess hazards, comply with technical standards for computer workstations and ensure employee safety through regular briefings and the provision of first aiders.

  • Occupational Safety Act (ArbSchG): It forms the foundation and obliges the employer under § 5 to conduct a risk assessment. The goal is to design work in such a way that hazards to life and physical and mental health are avoided.
  • Workplace Ordinance (ArbStättV): It defines minimum requirements for the operation of workplaces. This includes aspects such as room temperature, ventilation, lighting and the design of computer workstations.
  • DGUV Information 215-410 (formerly BGI 650): This guideline from the German Social Accident Insurance is the most important practical standard for offices. It contains detailed requirements for ergonomics, floor space and the safety-related design of work equipment.
  • Display Screen Equipment Regulation (now part of ArbStättV): It sets specific requirements for the quality of monitors, keyboards and software ergonomics to prevent strain on the eyes and musculoskeletal system.

Responsibility and Implementation of Workplace Safety in the Office

The employer is solely responsible for compliance with and implementation of all measures. For support, from the very first employee, the employer is required to provide proof of safety engineering and occupational health care (according to ASIG and DGUV Regulation 2).

Occupational safety specialists (Sifa) and company physicians provide advisory services, but keeping escape routes clear or correctly adjusting office furniture falls under the responsibility of the respective managers or office management.

How is a risk assessment created for office workplaces?

The risk assessment is the required tool for identifying risks to employee health and initiating countermeasures. According to § 5 of the Occupational Safety Act, every employer is obliged to conduct this assessment for all workplaces, document it and update it regularly.

  1. Define work areas: Divide the office into meaningful units, for example individual offices, open spaces, meeting rooms.
  2. Identify hazards: Record all physical and psychological stresses.
  3. Assess hazards: Evaluate the risk (probability of occurrence and severity of potential damage).
  4. Define protective measures: Select appropriate measures according to the TOP principle (Technical before Organizational before Personal).
  5. Implement measures: Carry out the planned improvements.
  6. Check effectiveness: Verify whether the measures have actually reduced the risk.
  7. Document and update: Legally compliant documentation of results and adaptation when changes occur (e.g. new office furniture or software).

Consideration of Psychological Stress in the Office

Since 2013, the Occupational Safety Act has explicitly required that the psychological risk assessment must also be part of the process. In the office, the focus is on factors such as work intensification, constant availability, lack of recovery periods or inadequate work organization. The goal is the prevention of stress-related illnesses and burnout.

Special Case: Risk Assessment for Hybrid Work (Office/Home Office)

Due to the alternation between office and home office, the assessment must extend beyond time spent in the office. The employer must also consider hazards for working from home and on the go. Since the employer has no direct right of inspection in the private space of employees, this is done through self-assessment questionnaires and instructions for the ergonomic design of the home workplace.

What ergonomic requirements must office workplaces meet?

Workplace ergonomics aims to adapt working conditions to the physical characteristics of people. The overarching goal is to prevent improper strain and chronic musculoskeletal disorders .

DGUV Information 215-410 and the standards DIN EN 527-1 (desks) and DIN EN 1335 (office chairs) define exact minimum requirements for this purpose.

The Ergonomic Office Chair

A suitable chair must allow dynamic sitting and be individually adjustable:

  • Seat height: The thighs should slope slightly downward, with feet flat on the floor (knee angle approx. 90° or slightly more).
  • Backrest: It must have lumbar support that supports the natural curvature of the spine in the lower back area.
  • Dynamics: The backrest should be movable (synchronous mechanism) to encourage alternating between leaning forward and backward.

The Office Desk

The desk must provide sufficient space for work equipment and the correct working height:

  • Dimensions: The standard surface area is 160 x 80 cm. A depth of at least 80 cm is necessary to maintain the viewing distance to the monitor.
  • Height: For fixed desks, the standard measurement is 74 cm (± 2 cm). However, height-adjustable sit-stand desks (switching between 65 cm and 125 cm) are ideal for reducing cardiovascular strain.
  • Surface: It must be low-reflection and matte to avoid glare from light sources.

Monitor and Input Devices for the Office

The placement of technology affects the strain on neck and eyes:

  • Viewing distance: Depending on monitor size, this should be between 50 cm and 70 cm.
  • Viewing angle: The top line on the screen should be well below eye level, so that the gaze is slightly tilted downward.
  • Arrangement: The monitor must be positioned directly in front of the user (no twisted posture). Keyboard and mouse should be placed so that the forearms can rest relaxed on the desk.

Light, Noise and Climate in the Office

  • Lighting: For office work, an illuminance of at least 500 lux is required. Natural daylight is preferred, while glare must be prevented using blinds.
  • Noise: The sound pressure level should not exceed 55 dB(A) for predominantly mental tasks.
  • Indoor climate: The recommended room temperature is between 20°C and 22°C. The relative humidity should be between 40% and 60%.

How many first aiders and safety officers do I need for the office?

The number of persons to be appointed for occupational safety is legally defined and depends on the number of insured persons present in the workplace according to DGUV Regulation 1.

  • First aiders: In offices with up to 20 employees present, one first aider must be appointed. From 21 employees onwards, at least 5% of the workforce must be trained as first aiders.
  • Safety officers (SiBe): From a company size of 20 employees, the appointment of at least one safety officer is mandatory. They support the employer on a voluntary basis in accident prevention.
  • Fire safety assistants: Here too, a quota of typically 5% of employees applies. Find all details about training and equipment for fire safety in the office.

Important for planning: The employer must ensure through vacation and sick leave periods as well as hybrid work models that the required number of helpers are physically present in the office at all times.

How is workplace safety implemented in the office with desk sharing and hybrid work?

The introduction of work models such as desk sharing and hybrid work fundamentally changes the requirements for occupational safety. Companies must ensure that the protection goals of the Workplace Ordinance (ArbStättV) are also achieved with daily user changes and in the home office.

  • Ergonomics: Since every employee has different physical requirements, shared workplaces (shared desks) must be versatile and easily adjustable.
  • Space utilization and capacities: In open-space concepts, there is a risk of overcrowding, which increases noise levels and can undermine escape route concepts.
  • Psychological stress: The uncertainty of not finding an adequate workplace in the morning ("desk hunting") creates additional stress and reduces concentration.
  • Hygiene: Frequent user changes require hygiene rules and adapted cleaning cycles.

How does booking software help with workplace safety and health in the office?

PULT is our software for workplace and room booking as well as automated presence detection. It serves many employers as a platform to fulfill their duty of care. The software includes features for ergonomics, emergency management and health protection:

  • Equipment filter: Employees can specifically search for workplaces with height-adjustable desks (sit-stand desks), ergonomic chairs or special monitors.
  • Fixed assignments when needed: For employees with special medical or physical requirements, PULT enables permanent reservation of fixed workplaces as an exception to desk sharing.
  • Emergency Export: At the push of a button, administrators generate a list of all persons actually present. Thanks to WiFi detection (PULT Presence), "no-shows" or spontaneous visitors are also precisely recorded.
  • Capacity control: The software automatically prevents overcrowding of zones. This way, fire safety regulations and escape route capacities are technically accounted for.
  • AI Health & Safety Agent: Our AI agent helps convert occupational safety regulations into tasks and pre-fill compliance documents for audits with real presence data.
  • Noise and acoustic management: Through clear zoning into quiet and team zones as well as the bookability of phone booths, acoustic stress is reduced.
  • Psychological relief: The guarantee of a firmly reserved workplace eliminates the stress of morning searching and ensures a calm start to the workday.
Tip: Learn more about automatic presence detection via WiFi at PULT Presence.

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Fire safety in the office
Office Insights

Fire Safety in the Office – Regulations, Equipment, Checklist

Fire safety in the office is a legal obligation for employers. Compliance with workplace rule ASR A2.2, regular team briefings and the training of fire safety assistants are essential for responding quickly in an emergency.

Fire safety in the office: Key facts at a glance

  • Fire safety in the office is primarily governed by the Occupational Health and Safety Act (ArbSchG) and the technical rule ASR A2.2.
  • Fire safety equipment: The number and type of fire extinguishers depends on the floor area and fire risk (usually "normal risk" in offices).
  • Fire safety assistants: At least 5% of employees must be designated and trained as fire safety assistants.
  • Fire safety briefing: All employees must be instructed at least once a year on how to behave in the event of a fire and on escape routes.
  • Maintenance: Fire extinguishers must be inspected by a qualified person every two years; fire doors and alarm systems are subject to shorter intervals.

What regulations apply to fire safety in the office?

Fire safety in the office in Germany is primarily regulated by the Occupational Health and Safety Act (ArbSchG), the Workplace Ordinance (ArbStättV) and, in more specific terms, by the Technical Rule for Workplaces ASR A2.2. These regulations oblige you as an employer to ensure adequate firefighting measures, establish evacuation procedures and train a sufficient number of employees as fire safety assistants.

  • Occupational Health and Safety Act (ArbSchG): According to § 10, the employer is obliged to take the measures necessary for first aid, firefighting and the evacuation of employees. They must designate the persons who will assume these tasks in an emergency.
  • Workplace Ordinance (ArbStättV): The annex (section 2.2) stipulates that workplaces must be equipped with fire extinguishing devices and that these, along with fire alarm systems, must be regularly tested for functionality.
  • ASR A2.2: This technical rule specifies the ArbStättV in detail. It provides exact requirements for the number of fire extinguishers needed (extinguishing agent units), the marking of escape routes and the training of fire safety assistants (usually 5% of the workforce).
  • DGUV Regulation 1: This accident prevention regulation of the employers' liability insurance associations requires regular instruction of all insured persons on the hazards present in the workplace and the measures to avert these hazards.

The overall responsibility for fire safety always lies with the employer. The landlord of a property is responsible for structural fire protection (e.g. fire doors, stairwells), while operational fire safety (e.g. fire extinguishers, briefings, assistant training) is the responsibility of the tenant company.

How is fire safety ensured in the office and workplace?

Fire safety in the office comprises structural, technical and organisational fire protection. Structural measures should be implemented by the building owner, but the responsibility for technical equipment and organisational procedures lies directly with the employer in the office.

Structural fire protection

This part of fire protection encompasses all measures permanently built into the building that prevent the spread of fire and secure rescue routes.

  • Fire compartments: Division of the building by fire walls.
  • Escape and rescue routes: Designation of stairwells and emergency exits that must remain smoke-free in the event of a fire.
  • Fire resistance classes: Use of materials that withstand fire for a defined period (e.g. F90).

Technical fire protection systems

This includes all technical installations that detect a fire early or support firefighting efforts.

  • Fire alarm systems (BMA): Automatic detection of smoke or heat and direct alerting of the fire brigade.
  • Smoke extraction systems (RWA): Extract smoke gases from the building to protect people and improve visibility for evacuation.
  • Emergency lighting: Ensures escape routes can be found in the event of a power failure or smoke.

Organisational fire protection

This is the area with the greatest need for action by office management, as it governs human behaviour and ongoing maintenance.

  • Fire safety regulations: Preparation of parts A, B and C to govern behaviour and responsibilities.
  • Fire safety assistants: Designation and training of employees for initial firefighting and evacuation.
  • Maintenance & inspection: Ensuring inspection deadlines for fire extinguishers, wall hydrants and alarm systems.
  • Briefings: Regular training of all employees on the specific hazards and escape routes in the office.

How many fire extinguishers does my office need?

The number of fire extinguishers required in an office depends on the floor area and fire risk, with normal risk generally assumed for standard administrative buildings. The extinguishing agent unit (LE) system according to workplace rule ASR A2.2 is used to determine the requirement, making the different performance levels of various extinguishing agents comparable.

Step 1: Determining the fire risk

Before calculating the number, the risk class must be determined:

  • Normal risk: Standard offices without high fire loads (e.g. ordinary computer workstations, files in usual quantities).
  • Elevated risk: Rooms with flammable liquids, large storage areas or workshops. Additional measures are required here.

Step 2: Calculating extinguishing agent units (LE)

For offices with normal risk, the following table from the technical rule for workplaces ASR A2.2 (section 5.2, table 3) applies for determining the required extinguishing agent units:

Floor area (up to m²) Required extinguishing agent units (LE)
50 6
100 9
200 12
300 15
400 18
each additional 250 +6

Step 3: Selecting the fire extinguishers

A standard 6-litre foam extinguisher usually corresponds to 6 to 9 LE (depending on performance). The choice of extinguishing agent is important in offices. Get advice from a fire safety company:

  • Foam extinguishers: They extinguish effectively and cause significantly less contamination than powder extinguishers.
  • CO2 extinguishers (carbon dioxide): Mandatory for server rooms or areas with extensive IT hardware, as they extinguish without residue and do not cause short circuits from extinguishing agent residues.
  • Powder extinguishers: Unsuitable for offices, as the fine salt powder permanently damages all electronics and furnishings (corrosion).

Important placement rules for fire extinguishers

  • Accessibility: Fire extinguishers must be clearly visible and easily accessible (maximum distance from any point: 20 metres).
  • Mounting height: The grip height should be approximately 80 cm to 120 cm.
  • Marking: Each location must be marked with the square, red fire safety sign (F001) above the extinguisher.

How many fire safety assistants must be designated for my office?

According to ASR A2.2 section 7.3, the employer is obliged to familiarise a sufficient number of employees with fire extinguishing equipment through instruction and practice and to designate them as fire safety assistants. These persons support initial firefighting and the evacuation of colleagues in an emergency.

  • The 5 percent rule: As a rule, 5% of employees as fire safety assistants is sufficient, provided there is a normal fire risk (which applies to most offices).
  • Attendance: Shift work, holidays, sick leave and mobile working (hybrid work) must be taken into account in the calculation. A sufficient number of assistants must be present on site at all times.
  • Special risk: In cases of elevated fire risk or a large number of persons with limited mobility (e.g. public traffic), the quota must be individually adjusted upwards.
  • Additional roles: It often makes sense to deploy fire safety assistants simultaneously as evacuation assistants to coordinate the building evacuation in a structured manner.

Fire safety assistant training and refresher courses

An employee only becomes a fire safety assistant through expert instruction. This includes:

  • Theoretical foundations: Fundamentals of preventive fire protection, behaviour in the event of fire and the operational fire safety organisation.
  • Practical exercise: Real-world handling of fire extinguishing equipment (extinguishing agent training).
  • Interval: Training should generally be refreshed every 3 to 5 years. In the event of significant operational changes (e.g. relocation or new procedures), immediate retraining is required.

What challenges does modern work pose for fire safety in the office?

The greatest challenge for fire safety in modern office concepts is the lack of overview of the actual number of people in the building, caused by hybrid work and desk sharing. Traditional, static attendance lists are ineffective in such a work environment, as employees appear irregularly, spontaneously switch workstations or leave the office without signing out.

  • In the event of an evacuation, rescue services need to know how many people are in which fire compartments. Paper lists or pure booking data (which often contain "no-shows") lead to life-threatening inaccuracies.
  • With free seating, there is a risk that too many people are in one area at the same time. This can overload escape routes or exceed the maximum permitted occupancy according to the fire safety concept.
  • As teams rotate, permanently assigned fire safety assistants per floor are often not present. It must be ensured that despite hybrid working, a sufficient proportion of trained personnel is always on site.

How do booking software and presence detection help with fire safety in the office?

PULT is our software for workspace and room booking as well as automated presence detection. Smartphones, tablets or laptops are detected via the company Wi-Fi and the associated person is automatically listed as present. This also creates a reliable attendance list for emergency situations.

Unlike pure booking systems, PULT detects the actual presence of employees, enabling precise coordination of evacuations and compliance with legal safety requirements.

  • Emergency report at the push of a button (Emergency Export): Administrators can instantly generate a list of all persons currently present in the office via a button. Since the system automatically detects presence via the Wi-Fi connection of devices, employees who forgot to book a desk are also captured.
  • Automated capacity limits: Maximum occupancy numbers per zone can be set in PULT's booking logic. This prevents overcrowding and ensures that fire safety concepts and escape route capacities are maintained at all times.
  • Vermeidung von Fehlern bei Evakuierungen: Die automatisierte Erfassung beendet das „Ratespiel“ am Sammelplatz. Rettungskräfte erhalten sofortige Klarheit darüber, ob das Gebäude vollständig geräumt ist oder ob sich noch Personen im Gefahrenbereich befinden könnten.
Tip: Learn more about automatic presence detection via Wi-Fi at PULT Presence.

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Office Insights

Toxic workplace: examples, test, and first steps for those affected

A toxic workplace causes lasting stress and has a negative impact on work performance and personal health. A toxic environment can be recognized, and there are ways out.

Toxic workplace: The most important facts in brief

  • A workplace is considered toxic when negative behavior patterns persist and do not improve despite warnings.
  • Typical characteristics of a toxic workplace include micromanagement, derogatory communication, withholding of information, overload, unequal treatment, and fear of repercussions.
  • The consequences of a toxic workplace include declining performance, ongoing stress, and long-term health risks.
  • Important countermeasures include documenting toxic situations in writing, setting boundaries, documentation, communication within the team, and, if necessary, involving the human resources department or works council.
  • Termination is appropriate when boundaries are consistently crossed and change is not achievable.
  • For a fresh start, platforms such as LinkedIn, Indeed, and local job portals offer a good overview of suitable positions.
  • Objective reviews on kununu or Glassdoor can warn others without incurring legal risks.

What is a toxic workplace? 

In a toxic workplace, recurring situations or behaviors noticeably impair the quality of work, personal well-being, or performance. 

A typical characteristic of a toxic workplace is that problems occur regularly, become entrenched, and are almost impossible to avoid in everyday working life. It becomes toxic when negative patterns persist and are difficult to improve. This does not refer to individual conflicts or high levels of stress.

Toxic work environment vs. stressful job

A stressful job is caused by a heavy workload or tight deadlines. Despite the pressure, cooperation usually remains predictable: agreements work, information is available, and criticism is possible. A toxic environment, on the other hand, is characterized by:

  • Constant uncertainty. You never know how the day will turn out.
  • Unreliable or contradictory communication.
  • Behavior that undermines respect or trust.
  • Problems that recur repeatedly, even after warnings or discussions.

Real examples of toxic workplaces from Reddit

Reddit is a major internet forum that functions as a social network for sharing text posts, images, and videos. Users generally engage in very open and honest discussions there, so you can also find authentic descriptions of toxic workplaces.

*Quotes translated from german originals

„ People gossip about everything and everyone, but face to face we're a team and we all laugh together. Yeah, suuuuure" 

An apprentice describes a culture in which colleagues are constantly talked about behind their backs, while harmony is maintained in public. Toxic patterns: double standards, mistrust, toxic team dynamics. Source
"...a person who complains to the boss about every little thing, which has already led to people being threatened with dismissal."

A training cohort experiences internal complaints being escalated immediately and threats of dismissal hanging in the air. Toxic patterns: climate of fear, denunciation, lack of conflict resolution. Source
"One missing smile... one wrong look and I'm afraid I'll be fired." 

One employee describes constant fear of being fired during the probationary period for minor reasons. Toxic patterns: insecurity, psychological pressure, unclear expectations. Source
"You need help from colleagues and you're not getting it." 

One user describes an environment in which support is systematically lacking, even though it is necessary for the work. Toxic patterns: passive resistance, isolation, "every man for himself." Source
"Be nice and polite to those who are subservient... and put down the rest..." 

Here, toxic boss behavior is described as a pattern: flattery toward followers, belittling others. Toxic patterns: favoritism, power games, humiliation. Source

12 characteristics and warning signs: How can I recognize a toxic workplace?

A toxic workplace is characterized by negative behavior patterns occurring regularly and permanently impairing cooperation. Typical signs include a lack of trust, derogatory communication, withholding of information, unfair treatment, constant overload, and unresolved conflicts. If several of these points exist at the same time and nothing improves despite warnings, it is usually a toxic workplace.

  • Micromanagement and lack of trust: The supervisor controls every step, constantly intervenes in details, and rarely allows independent decisions. Tasks take longer because approvals or queries are constantly required.
  • Unclear or conflicting expectations: Goals change at short notice, targets are vague or contradict previous statements.
  • Derogatory communication: Criticism is phrased in a personal manner, there is a lack of appreciation, and conversations are tense or conducted in a commanding tone. Suggestions or ideas are regularly dismissed or ignored.
  • Blame instead of problem solving: Mistakes are attributed to individuals, even if the causes lie in the process or the team. A constructive approach to problems does not develop.
  • Withholding information: Important information is deliberately delayed or not passed on. This makes it harder for those affected to do their jobs or makes them seem unprepared.
  • Clique formation and exclusion: Some members of the team receive benefits, access to supervisors, or informal information. Others are excluded, overlooked, or systematically isolated.
  • Frequent conflicts without lasting solutions: Points of contention regularly resurface because the underlying causes are not discussed. Conflicts tend to lead to distance or hostility rather than clear agreements.
  • Overwork as the norm: Workload, pace, or expectations are consistently higher than realistic. Breaks, relaxation, or adequate planning are rare. Overtime becomes the norm.
  • No recognition or appreciation: Successes are taken for granted. Feedback is rare or one-sidedly negative. Achievements are not acknowledged or are publicly belittled.
  • Unequal treatment: Rules do not apply equally to everyone. Some individuals receive special privileges, while others are judged more harshly. Decisions appear unfair or arbitrary.
  • Fear of reactions: Colleagues avoid addressing problems because they expect negative consequences. Criticism leads to sanctions, poorer treatment, or exclusion from decisions.
  • High turnover or frequent sick leave: Many leave within a short period of time or take sick leave.

How can I test whether my workplace is toxic?

The more of the following questions you answer Yes, the more likely it is that you have a toxic work environment:

• Am I heavily monitored in my work or frequently restricted in details?
• Do I often not know exactly what is expected of me or what the priorities are?
• Do I encounter derogatory comments, disrespectful language, or unnecessary harshness?
• Do I find that mistakes tend to lead to blame rather than solutions?
• Do I therefore tend to hide mistakes?
• Is important information being withheld or passed on late?
• Are there distinct cliques within the team; are individual people excluded?
• Do conflicts keep recurring without being resolved?
• Am I constantly overworked or regularly working beyond my limits?
• Do I rarely or never receive recognition for good work?
• Do I find it difficult to address problems openly because I expect negative consequences?

Classification:

These points will help you classify your initial assumption:

  • Do things improve if I address problems openly?
  • Do colleagues experience similar situations or stresses?
  • Do the patterns persist for weeks or months?

What are the consequences of a toxic work environment?

A toxic work environment affects team morale and impairs performance, health, and long-term development. The effects impact both individuals and the company.

Short-term consequences of a toxic work environment for individuals

  • decreased concentration and reduced performance
  • increased tension, nervousness, or sleep problems
  • Constant inner restlessness and vigilance when dealing with superiors or colleagues
  • lower motivation and less commitment

Long-term consequences of a toxic work environment for individuals

  • Increased and constant exhaustion, increased risk of burnout
  • persistent emotional stress, e.g. due to anxiety or frustration
  • Withdrawal from cooperation, projects, or responsibility
  • reduced self-esteem and doubts about one's own competence

Consequences of a toxic work environment for the company

  • increasing staff turnover and loss of expertise
  • more frequent absences and sick leave
  • declining productivity and lower quality of work
  • difficulties in recruiting personnel due to negative employer image

What can I do if my workplace is toxic?

In a toxic workplace, it helps to identify stressful situations, set clear boundaries, document incidents in writing, talk to colleagues, involve official bodies, and prepare possible alternatives.

  1. Describe situations: Describe stressful events: What happened? Who was involved? What impact did it have? 
  2. Set your own boundaries: Determine what behavior is acceptable to you and what is not. Keep these boundaries short and specific, for example: "I need clear instructions" or "I want to work without derogatory comments."
  3. Document events: Keep a factual record with dates, people involved, and situations.
  4. Seek allies: Talk to colleagues you trust. If similar observations are made repeatedly, this confirms the pattern and strengthens your position in discussions with supervisors or the human resources department.
  5. Involve official bodies: If discussions within the team are ineffective, seek advice from the human resources department, the works council, or another official body within the company. They will be able to assess what options and steps are available.
  6. Reduce your own stress: Ensure you get sufficient rest and relaxation, stick strictly to your working hours, and seek medical help if you experience symptoms such as sleep problems or constant exhaustion.
  7. Prepare an exit option: If no improvements are foreseeable, it makes sense to consider other options for your future career path. Update your resume, activate your network, and look into job opportunities. Being in a position to leave also strengthens your negotiating position internally.

Should I quit or stay in a toxic workplace?

Whether it makes sense to quit or stay depends on whether the stressful patterns can be changed or at least whether there is any sign of improvement. Quitting is advisable if your boundaries are constantly being crossed and internal attempts to find a solution have had no effect.

Criteria that speak in favor of a temporary stay:

  • There are specific areas for improvement.
  • Discussions with supervisors or the human resources department are proving effective.
  • The team offers you support and assists with necessary changes.
  • Stressful situations can be limited and become less frequent.
  • Your personal stability and resilience are still sufficient to wait out the coming changes.

Criteria that speak in favor of termination:

  • Despite discussions, your boundaries continue to be crossed.
  • Criticism leads to negative reactions or discrimination.
  • The leadership shows no interest in change.
  • The strain on your health is increasing, you are not getting any better in the long term, or you are even getting worse.
  • The toxic behavior is structurally embedded and affects many areas.

What happens next when a toxic workplace has no future?

If a workplace is permanently toxic and no realistic improvement is to be expected, then look ahead. On job portals, you can quickly find offers that broaden your horizons and show you that there are indeed other opportunities out there for you.

On LinkedIn, you can filter by company, industry, and working model. Indeed, StepStone, and similar platforms display a wide range of current job openings. It is also worth taking a regional look, for example via job portals of local newspapers, municipal career platforms, or company websites in your area.

Leaving a toxic employer often triggers strong emotions. Honestly examine whether you feel any desire for revenge. Openly disparaging, spreading rumors, or making negative statements about individuals or companies can have legal consequences, such as defamation. It is wise not to give in to these impulses and instead invest your energy in your own new beginning.

Nevertheless, you can protect others from problematic structures. An objective and accurate review on platforms such as kununu or Glassdoor is an effective way to expose abuses without attacking anyone personally. Stick to verifiable facts, describe working conditions, and avoid personal accusations. This will help other applicants while protecting your own position.

Tip: Never speak badly about former employers during job interviews, as this never goes down well. However, you can certainly mention that you had different ideas about what constitutes a healthy workplace and that this is why you are changing jobs. Your interviewer will appreciate statements of this kind.