Return to Office 2026: Studies & Successful Measures

Return to Office (RTO) or back to office refers to the return to the office after periods of high remote working. Studies show that mandatory requirements for returning to the office increase staff turnover, reduce employee satisfaction, and have a negative impact on performance.

By Isolde Van der Knaap
0 min reading
October 27, 2025
February 25, 2026
Return to Office 2026: Studies & Successful Measures

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Return to Office: TL;DR

  • According to return to office surveys, a mandatory return to the office leads to declining satisfaction and has a negative impact on productivity.
  • If you introduce a mandatory return-to-office policy, you risk increased turnover, especially among women, high performers, and millennials.
  • The attractiveness of the office is the biggest lever for employees to voluntarily return to the office to enjoy its benefits.

What does “return to office” (RTO) mean?

Return to office (RTO) describes the return to the office after periods of high remote or home office work. The term has become established especially in the aftermath of the COVID-19 pandemic. Return to office can be organized voluntarily or mandatorily by the employer.

Distinction: Return to office vs. office first vs. hybrid work

  • Remote work: Working outside the office, either permanently or on certain days.
  • Hybrid work: A combination of office and home work, often with fixed team rules (e.g., two to three days in the office, the rest at home).
  • Office-first vs. remote-first: Basic attitude toward the place of work, either the office as the main place of work or the home office.
  • Return to office policy: binding requirement from the employer, for example, at least three days per week in the office.
  • Incentive-based return to office: offering attractive office space, team days, zones in the office for teamwork and desk sharing, so that office presence is perceived as added value.
The importance of returning to the office

The idea behind returning to the office is to strengthen collaboration, belonging, corporate culture, and innovation in the workplace.

However, if you roll out a return to the office as a compulsory measure, you risk dissatisfying parts of your workforce or causing them to look for new opportunities.

If, instead, you establish hybrid working models and make your office more attractive through desk sharing, quiet zones for silent and concentrated work, meeting areas, and zones for collaboration, you increase the likelihood that your employees will voluntarily be present in the office and enjoy its benefits.
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Do return-to-office mandates really work? 

Several recent studies show that forcing employees to return to the office with back to office mandates does not increase productivity. Instead, satisfaction declines and loyalty to the employer weakens.

  • A study by the University of Pittsburgh analyzed over 100 publicly traded companies that have introduced a mandatory return to the office. The result: no measurable performance gains, but a decline in employee satisfaction.
  • Another study based on over three million LinkedIn profiles shows that employee turnover increases significantly after the introduction of return-to-office policies. Women, high performers, and younger generations are particularly affected.
  • At the same time, the time-to-hire (the time it takes to fill a position) increases. The rate of successful hires declines.
  • Studies from the US and Europe confirm that the motivation to come to the office voluntarily is strongly related to the design of the workplace and clear communication, but not to coercion.
If you want to introduce a mandatory return-to-office policy, you cannot expect performance to increase. On the contrary, you risk valuable members of your workforce becoming dissatisfied and/or leaving.

If you want employees to come to the office more often and enjoy doing so, you can achieve this by creating an attractive workplace that entices your employees with offers that working from home cannot provide.

How can I get employees to return to the office voluntarily?

The return to office concept works best when the working conditions in the office are attractive. The higher the quality of the working environment, the greater the incentive to return regularly. Your office should offer advantages that your employees do not experience when working from home.

1. Room concepts and zoning

  • Multispace principle: Plan differently designed zones for concentrated work, collaboration, exchange, and relaxation.
  • Retreat zones: Acoustically shielded workstations with partition walls, textile surfaces, and plants reduce noise levels. In an office that has been calmed in this way, people have been shown to concentrate better and for longer.
  • Team zones: Rollable furniture makes office spaces and specially designed zones convertible. Tables, seating, whiteboards, and partitions can be moved together as needed so that this furniture suits the respective project work.
  • Phone booths and small meeting rooms: These rooms reduce noise in open-plan offices and prevent phone calls or video conferences from disturbing the rest of the team.

2. Acoustics and quiet

Sound absorbers, ceiling panels, and partitions reduce reverberation and background noise.

Greenery in the form of plants or green partitions improves acoustics, indoor climate, and atmosphere.

You should keep areas for quiet work clearly separated from areas for discussion and teamwork. This clear zoning also makes it easy for your employees to find the right area for the task at hand.

Tip: In PULT, you can divide the office into zones and define their respective purposes.

3. Light and climate

Natural daylight is an important factor for people's personal well-being. Therefore, position workstations close to windows and use glass walls when room dividers are necessary to draw light deep into the space.

In Germany, artificial lighting must reach at least 500 lux at the workplace and be dimmable. Lights with a neutral white spectrum, i.e., from 4,000 to 5,000 Kelvin, have a positive effect on alertness and concentration.

Also consider the indoor climate: modern ventilation systems, CO₂ monitoring, and a temperature between 70 and 73 degrees Fahrenheit create better working conditions.

4. Relaxation and breaks

Lounges with sofas and armchairs offer your employees physical relaxation during the working day. They are a welcome and popular alternative to office chairs, at least temporarily, during calls or breaks. With laptop stands provided, your employees can also continue to work in a focused manner while sitting in the armchairs.

A well-equipped kitchen with a refrigerator, microwave, kettle, coffee, tea, and water stations enhances the office and break times. 

Snacks and drinks, as well as a canteen, increase the quality of the stay and offer an advantage over working from home, where your employees have to take care of every meal themselves.

Tip: Fresh fruits as a supposed benefit in job advertisements has long since become a negatively connotated internet meme.

On the other hand, high-quality and comfortably furnished break areas, a constantly available supply of drinks and snacks, or even a canteen can boost return to office morale. These advantages can be effectively communicated to applicants.

5. Technology for switching between working from home and the office

If you want your employees to enjoy using your office, you should equip it with the technology needed to ensure that switching between home office, office, zones, and meeting rooms works smoothly. This also ensures that your employees can easily switch between the different zones.

  • Storage space for personal items: Lockers or cubicles are practical and convenient when many employees frequently switch between the office and home office. Jackets, backpacks, or bike helmets can be safely stored in them.
  • Personal work equipment such as mice, keyboards, headsets, or noise-canceling headphones can be stored in lockable compartments. This means that these items do not have to be transported every time.
  • Every workstation should be equipped with docking stations or monitor adapters. Your employees can then easily connect their laptops to the existing monitors and immediately have a large setup.
  • Meeting rooms: Equip your meeting rooms with high-quality conference technology (microphones, cameras, large displays). Make sure that all participants—whether in the room or remote—are equally involved.
  • Sensors and monitoring: Sensors for room occupancy, air quality, and temperature provide valuable data. You can see when rooms are heavily used, whether air quality is deteriorating, or whether the temperature needs to be adjusted. This data helps you to continuously optimize space, as you can see actual demand and act accordingly.
  • Desk booking software: With a booking app, employees can reserve workspaces, zones, and meeting rooms in advance. This ensures that your employees have fair access to the available space resources.

Make returning to the office easier with desk booking

Returning to the office works best when office space is used in a way that offers real advantages over working from home. Desk sharing can save up to 30% of the office space that was previously occupied by permanently assigned individual workstations.

You can convert this space into zones for collaboration, project work, and breaks. Surveys show that these areas are in greater demand than traditional individual workstations. This creates an office that is attractive, offers variety, and makes it worthwhile to be there.

For this to work in everyday working life, you need a platform that makes space allocation and booking easy. With seat booking in PULT, your employees can ensure that the room, zone, or desk is free and available at the right time.

  • Workplace booking: Reserve desks with a click, integrated into Slack and MS Teams.
  • Room booking: Use meeting rooms without conflicts, including equipment such as whiteboards, displays, and catering.
  • Weekly planner: Overview of who is in the office and when. This allows you to schedule team days sensibly.
  • Office insights: Data on utilization to read out office utilization.
  • Parking spaces & visitor management: Easily reserve parking spaces and welcome guests.

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FAQ

Have questions?

How does returning to the office affect corporate culture?

Returning to the office can strengthen corporate culture by promoting more personal encounters, faster coordination, and a stronger sense of unity. However, for this effect to occur, you must ensure that the office offers real advantages over working from home and that your employees return voluntarily rather than under duress.

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What role do break and social areas play in returning to the office?

Break and social areas play a key role in determining whether employees enjoy returning to the office. Well-designed lounges, kitchenettes, and quiet areas make the office a place that offers relaxation and interaction in addition to work.

What mistakes should I avoid when returning to the office?

A common mistake is to control the return exclusively through mandatory regulations. It is equally problematic if space planning, acoustics, and technical equipment are not adapted to the needs of hybrid work. As long as the office does not accommodate regular changes in the workplace, many employees will continue to prefer working from home.

What data will help me make the right decisions when returning to the office?

Data on the actual use of workstations and meeting rooms is particularly valuable. It shows you which areas are in high demand and where there is potential for optimization, so you can develop your office to meet your needs.

How can PULT facilitate the introduction of desk sharing?

With PULT, you can book workspaces, rooms, and zones digitally and fairly for everyone. This means that every employee knows where they can sit at any time and which rooms and zones are available when.

How does PULT support the weekly rhythm of returning to the office?

PULT offers you a digital weekly planner that shows you who is in the office and when. This allows you to better coordinate team days, avoid unnecessary vacancies, and positively influence collaboration in the office.

About author

Isolde Van der Knaap

Hybrid Work Enthusiast and Account Executive

LinkedIn

At PULT we're designing the future of the hybrid workplace for companies and their employees. Focused on SME and mid market customers in Eruope, I'm working on everything from Customer Discovery to Onboarding. I'm very passionate about new work and moved to Hamburg in 2024 even though I'm originally from France.

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Office Insights

Open-Concept Office: Pros and cons, design, and modern concepts

An open-concept office is an open workspace where many employees work together without partition walls. Noise, a lack of private spaces, and constant interruptions are considered the biggest drawbacks of open-concept offices. However, you can solve these very problems through zoning, well-designed soundproofing, and skillful space planning.

Learn More

Open-concept Office: The Most Important Points at a Glance

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An open-concept office refers to an open workspace for multiple teams without fixed partitions and is one of the most common office concepts in companies that adopt a hybrid work model.

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The biggest drawback of open-concept offices is the noise level: noise and acoustic distractions are among the most commonly cited causes of loss of concentration and declining productivity in open-concept offices.

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Zoning, acoustic partitions, and sound-absorbing materials solve the core problems in open-concept offices because they physically separate areas for concentration, communication, and relaxation.

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PULT makes it possible to plan open-concept offices: Through Desk Booking and Office Insights, the software shows which zones are actually being used and provides occupancy data for space planning tailored to actual needs.

What is an open-concept office?

An open-concept office (or open-plan office) is a contiguous office area in which more than ten employees work in an open space without floor-to-ceiling walls. It differs from a cubicle office in its open structure and from purely open-space areas in that it has clearly defined functional zones.

How does an open-concept office differ from a traditional office?

Office types can be classified based on how the space is divided. From cubicle offices with individual rooms to combination offices and open-concept offices, the openness of the space increases gradually.

A modern open-concept office combines open workspaces with activity zones—areas each designed for a specific task. It is precisely this zoning that distinguishes this well-thought-out concept from a simple desk arrangement.

For hybrid teams, an open floor plan makes particular sense. When part of your workforce is working from home, shared workspaces allow for much more efficient use of space than permanently assigned individual offices.

What are the pros and cons of open-concept offices?

Open-concept offices offer short lines of communication and high space efficiency, but their main drawbacks are noise and a lack of private spaces. The balance between these two factors determines whether the space is productive or stressful.

What are the advantages of an open-concept office?

The advantages of an open-concept office lie in collaboration and cost savings. Teams can easily coordinate with one another; these discussions take place without the need to schedule appointments, and new employees are able to integrate more quickly.

Added to this is the financial benefit. An open-concept office with shared workstations significantly reduces per-capita office costs, especially in companies where a high percentage of employees work from home.

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Short lines of communication: Teams coordinate with one another without organizational hurdles.

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Greater space efficiency: Shared workstations reduce costs per employee.

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Greater transparency and visibility: You can immediately see who is present and what people are working on.

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Faster onboarding: New colleagues learn the processes by working closely with the team.

What are the disadvantages of an open-concept office?

The biggest drawback of open-concept offices is the noise level. Conversations, phone calls, and keyboard clicks all blend together, and it is precisely this acoustic distraction that is one of the most common reasons why concentration suffers in an open-concept office.

In a controlled laboratory experiment, a research team at Bond University demonstrated that typical open-concept office noise increases negative mood by 25% and the physical stress response by 34%—as measured by heart rate and skin conductance—after just eight minutes of noise exposure. In real-world office settings, where employees are exposed to these noise levels for hours on end, these effects are correspondingly more pronounced. (Sander et al., Journal of Management & Organization, 2021)

Open-concept office layouts also significantly reduce face-to-face communication. In two field studies conducted with Fortune 500 companies, the volume of face-to-face interaction dropped by about 70% after the transition to an open-concept layout, while email and instant messaging traffic increased sharply. People who are constantly visible to everyone tend to withdraw inwardly and turn to digital channels. (Bernstein & Turban, Philosophical Transactions of the Royal Society B, Harvard Business School, 2018). The availability of private spaces is therefore an important factor in well-being.

How do I design a modern open-concept office?

A productive and employee-friendly open-concept office is created through spatial zoning based on activity, effective soundproofing, and space planning based on actual usage data. However, furniture and rules alone are not enough if the basic layout of the space does not suit the way people work.

How does zoning work in an open-concept office?

Zoning divides the open space into areas for different activities. This principle stems from the activity-based working concept, in which each type of work is assigned its own appropriate space:

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Quiet areas for concentration and quiet, independent work.

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Opportunities for collaboration.

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Customizable project areas for teamwork and time-bound projects.

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Quiet, secluded areas for breaks and relaxation.

This allows employees to choose a workspace that suits their current task and ensures they have the best possible conditions there.

What type of soundproofing is suitable for an open-concept office?

Effective soundproofing in an open-concept office is achieved through sound-absorbing materials and physical barriers. The combination of elements on the ceiling, on the floor, as well as room dividers and large plants reduces the noise level.

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Acoustic partitions between workstations block sound directly at the source.

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Large plants with lush foliage also act as natural sound barriers.

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Upholstered furniture and upholstered room dividers absorb sound.

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Floor-to-ceiling partitions in an open-concept office separate zones from one another both acoustically and visually.

Acoustic panels on the ceiling and walls, sound-absorbing carpeting and rugs, and enclosed phone booths for video calls significantly reduce noise levels.

In cases where noise levels remain high despite these measures, the cause usually lies in the use of the space itself.

How does Desk Booking help optimize space in an open-concept office?

Desk Booking provides the data needed to plan an open-concept office according to actual needs. Rather than relying on assumptions, booking and occupancy data show which areas are regularly in use and which, by contrast, remain empty.

This leads to specific ways to adapt the space that allow for the redistribution and management of its use. For example, if the area designated for quiet work is consistently overbooked while spaces for collaboration remain empty, this is a measurable indicator that the layout needs to be redesigned.

PULT provides the necessary occupancy data: This allows you to analyze the use of your office space, and employees can reserve their seats in the appropriate zone.

How to Turn Your Open-Concept Office Into a Productive Workplace

An open-concept office becomes productive through zoning based on activity, effective soundproofing, and space planning based on actual usage data. The open space is preserved, and its weaknesses are eliminated through the right structure.

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With PULT Office Insights, you can see which areas of your space are actually being used and plan renovations based on real data.

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Your employees can reserve a workspace in the appropriate zone and see where their colleagues are already seated.

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You manage capacity and attendance all in one place.

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Office Insights

Workplace Automation: What does it really mean for your office?

Workplace automation refers to the automation of daily, recurring office tasks, from desk reservations to visitor registration. For companies with a hybrid work model, the question arises as to which processes can be automated and how this can be done in compliance with the GDPR.

Learn More

Workplace Automation: The Basics

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Workplace Automation automates recurring office processes—such as room and desk reservations, attendance tracking, and visitor management—based on rules, without requiring employees to manually initiate each step.

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You can identify office processes that are ready for automation by three characteristics: clearly definable rules, a high frequency of repetition, and a measurable susceptibility to errors when processed manually.

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SMEs must ensure compliance with three requirements before launching: GDPR-compliant data storage, involvement of the works council (Section 87 of the Works Constitution Act), and adherence to EU hosting standards to avoid issues related to the Cloud Act.

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PULT is an all-in-one office management platform that automates desk booking, room reservations, office analytics, and visitor management, and integrates fully with MS Teams, Personio, and Slack so your office runs without any manual intervention.

What is workplace automation

Workplace automation encompasses all software-driven office processes in which a defined rule or algorithm determines the next step.

This ranges from automatic booking confirmations to rescheduling meeting rooms when the number of participants does not match the room size. In this way, workplace automation goes beyond mere digitization measures. Digitization converts paper forms into machine-readable data. Automation handles the resulting tasks on its own.

Which office processes can be automated?

Processes that occur daily and always follow the same or a similar pattern are ready for automation.

Area Manual Process Automated version
Space & Workplace Booking meeting rooms, spaces, and workstations by arrangement, via a list, or by email. Self-booking with automatic confirmation
Space & Workplace Identifying and Resolving Duplicate Bookings Automatic detection and rebooking in the event of capacity conflicts
Space & Workplace Send a reminder for your own desk reservation Automatic push notification to the user
Space & Workplace Coordinate Parking Assignments Using a Spreadsheet Automatic assignment of parking spaces based on predefined booking rules
Visitor Management Visitor Registration at the Front Desk Paperless Self-Registration with GDPR-Compliant Data Collection
Visitor Management Notify the host by phone when visitors are arriving Automatic notifications via MS Teams or Slack
Office Evaluation Track Office Utilization Using Handouts Real-Time Analysis of Office Usage
Office Evaluation Compile capacity utilization reports yourself Automatically generated reports based on occupancy data
Human Resources Management Manage Leave Requests via Email Automated approval process with status notifications
Human Resources Management Create and Send Onboarding Checklists Automated task assignment and access granting upon admission
Attendance & Planning Who is in the office and when? Check with them to find out. Real-Time Automatic Attendance Overview
Attendance & Planning Coordinate office days with the team via chat Rule-Based Scheduling with Attendance Thresholds
IT & Access Manually Set Up Access for New Employees Automatic Assignment of Permissions via SSO and HR Integration
IT & Access Access Control by Reception Staff Automated access control via app or badge
Buildings & Facilities Cleaning schedules based on a fixed weekly plan Cleaning Based on Actual Room Usage
Compliance & Security Manually Maintain Attendance Lists for Fire Safety Real-time occupancy data as the basis for evacuation plans

How does automated room and desk booking work?

For example, an automated meeting room management system detects when two people book a conference room that is actually designed to accommodate 20 people. The system identifies the discrepancy and automatically rebooks the reservation into a smaller, suitable room.

This reduces the number of conflicts over available spaces and frees up time for office managers that was previously spent on manual adjustments. Workplace automation via Wi-Fi check-in takes this a step further: As soon as you log in to the office with your device, the system automatically reserves your desk without a single click.

What compliance considerations must a company keep in mind when implementing workplace automation?

Automating office processes always involves processing data. Therefore, three points must be clarified:

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GDPR Compliance: What data does the tool collect, how long is it stored, and who has access to it? Booking data and attendance records are considered personal data.

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Employee Participation: As soon as a tool tracks attendance or workload, Section 87(1)(6) of the Works Constitution Act (BetrVG) applies. You must consult with the works council before implementing it.

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Hosting: EU hosting with a German or European data center circumvents the Cloud Act issues that arise with U.S. providers without an EU branch.

How do I get started with Workplace Automation?

To automate your workplace, start by identifying all the processes that, although they follow a very consistent pattern, are repeatedly carried out manually by employees. Review these processes and provide your team with software to automate them. The more processes a single software solution can handle, the fewer new tools you'll need to burden your team with.

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Identify processes: Which processes take more than 30 minutes each day or regularly produce errors? These are the first candidates.

2

Examine the process: Is the current process already the best option? Or could it be streamlined?

3

Select a tool based on its integration capabilities: EU hosting and integration with existing systems are important selection criteria.

4

Roll out the changes gradually: Start with one feature—such as automatic room booking—and then expand to other areas after receiving positive feedback.

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Review KPIs after 4 weeks: How many booking conflicts remained? How much administrative time was saved? How has office utilization changed?

Here's how PULT puts your office management on autopilot

Your workplace automations work best when they're bundled into a single software solution rather than spread across multiple tools. You can bundle workstation and room reservations, presence detection, occupancy analysis, visitor management, and parking management into PULT:

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Desk booking, room booking, and office analytics are all handled in a single tool, without any integration issues between individual systems.

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Automatic presence detection via your existing Wi-Fi system.

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Office Insights provide data and analyses on office utilization.

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Full integration with MS Teams, Slack, Personio, and HiBob.

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Office Insights

Huddle Meetings: How to make daily team check-ins truly productive

A huddle meeting is a daily or regular team check-in that takes no more than 15 minutes to align priorities and identify roadblocks. The difference from a traditional status meeting lies in its structure and in what you consistently leave out afterward.

Learn More

Huddle Meeting: The Basics

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A huddle meeting is a regular team check-in limited to 10 to 15 minutes, with three set questions: What was completed yesterday? What's on the agenda for today? What's currently holding the team back?

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The Daily Huddle meeting format works whether held in person or virtually, without an agenda document and with a rotating spokesperson. Anything that goes beyond the three core questions should be addressed in follow-up discussions afterward.

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For hybrid teams, team huddle meetings require some ground rules: cameras on, a fixed time zone, a breakout channel for follow-up discussions, and GDPR-compliant policies for recording.

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PULT, the all-in-one software for hybrid office management, shows moderators in real time every day who is in the office and who is working remotely. This provides a reliable information basis for every huddle meeting before it begins.

What is a huddle meeting?

A huddle meeting is a short, structured team discussion of a fixed duration (10 to 15 minutes) that takes place daily. The goal is to coordinate efforts. Discussions should be held in separate follow-up meetings. Each team member answers the same three questions:

1

What did I finish yesterday?

2

What do I have to do today?

3

What's holding me back right now?

The concept originates from Scrum, where the daily huddle is known as the daily standup. It is now also used by HR, operations, and sales teams, as well as cross-functional teams that coordinate across locations.

What is the proper format for a huddle meeting?

The huddle meeting format requires three key conditions to be effective: strict adherence to the schedule, the assignment of a facilitator, and a fixed list of participants.

1

Duration and Timing. The Daily Huddle Meeting takes place at the same time every day. Exceptions weaken the routine. The maximum duration is 15 minutes. If you regularly go over that time, you should consider whether parts of the content belong in a separate format.

2

Participants. Only individuals who are directly dependent on one another. Larger departments are divided into smaller subgroups.

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Facilitator's Role. A facilitator keeps track of time and consistently directs discussions toward follow-up conversations. Rotating facilitation fosters a sense of personal responsibility within the team.

Element Standard Remote/Hybrid
Duration 10 to 15 min. 10 to 15 min.
Format While standing Camera on
Moderation Rotating Specified
Follow-up meetings Right after that Breakout Channel
Minutes Optional Note Short Chat Log

What changes in the team huddle meeting in a hybrid office?

In teams where some members are in the office and others are working remotely, three issues arise that could undermine the format: remote participants become passive listeners, discussions in the plenary session get out of hand, or technical problems delay or prolong the meeting.

Checklist for Hybrid Team Huddle Meetings:

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Cameras are required for all participants, including office groups sharing a screen.

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Real-time chat in the team chat during the meeting.

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Breakout session or a fixed time slot on the calendar for follow-up meetings immediately afterward.

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A fixed meeting link and time zone in everyone's calendar.

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Facilitating from a remote setting to ensure that remote participants are on an equal footing in terms of structure.

Clear hybrid work policies are essential for this model to work for everyone involved.

What legal considerations must companies keep in mind during their daily huddle meetings?

Daily huddle meetings count as work time and must be documented as part of time tracking. This also applies to brief 10-minute check-ins.

If you record video huddles, you need a GDPR-compliant legal basis and must inform participants in advance. If the huddle format is used for regular performance monitoring, a company agreement may also be required.

How to Make Huddle Meetings a Permanent Part of Your Hybrid Team

A huddle meeting is only effective when time management, structure, and the facilitator's role work together seamlessly. In a hybrid work environment, a fourth factor comes into play: transparency about who is working, when, and from where. Daily check-ins help to improve the employee experience because coordination routines become reliable and transparent for everyone.

Use PULT to see where your colleagues are working

PULT shows you at any time who is in the office and who is working remotely. You can also see your colleagues' scheduled attendance and receive reports on your teams' attendance. Desk booking, room booking, visitor management, and office insights are all integrated into a single platform.

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